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Find a Location

Affordable Truck & RV, LLC has 1 locations, listed below.

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    Business ProfileforAffordable Truck & RV, LLC

    RV Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    324 Redwood Hwy, Grants Pass, OR 97527-5416
    BBB File Opened:
    6/4/2012
    Years in Business:
    22
    Business Started:
    2/25/2002
    Business Started Locally:
    2/25/2002
    Business Incorporated:
    9/14/2002
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Auther Woolard, Owner
    • Mr. Justin Bashans, Manager
    Contact Information

    Principal

    • Auther Woolard, Owner

    Customer Contact

    • Mr. Justin Bashans, Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/09/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    -purchased 08/10/23 and didn't get the trailer until 8/24/23 -$30,968.50 - a trailer in the condition it was for the price it was and advertised as A clean and working, no problems trailer, customer service with on time response, keeping loyal customers, value products, customer satisfaction, products meets customer needs and satisfaction.-The business negligently pursued to help fix very few of the issues... Which was the struggle in its own... Only after I thee customer contacted frequenly with little no response from the company. I then went and contact the bank providing the loan and had them stop payment due to unresponsive contact from the company and had no other choice or option in my position being the buyer/consumer. I had returned the trailer after 3 days but the company refuses to take back the trailer after so many issues within 3 days of purchasing the trailer but due to the contract saying that they have a choice whether or not they they have to take it back left them to only disregard taking back the trailer so that they do not look in negligence. After constant contact and no response from the business. They only responded when they had no other choice due to payment being suspended and trailer being returned. As well as neglected regarding every issue the trailer has had since purchase and no customer care therefore after. Termites,water leaks, toilet leaks, electric jack *************** VIN # *****************
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Terri P

    1 star

    06/20/2024

    They were absolutely wonderful to work with before and during the sale. Reassuring and promising service and help when they had no intention of fulfilling that. I point blank asked them..but what happens if we get down the road and something happens to the motorhome and it breaks down. Their response was, oh we take care of our customers. We would never leave you hanging. We bought a 2018 Thor Freedom Elite. We were assured that there was a full service inspection over the entire camper. We were driving from ****** to ************. Seven hours down the road 2 batteries failed. We called back and they told us to stop by an RV dealership and see what was wrong and get it taken care of and let them know. Thank goodness for ****, Service Manager, at ************ in *****, **. He dropped everything to help us and get us back on the road....even tho we did not buy it there.Since then, we have called several times to Affordable Trucks and RV's....no response, no help, no explanation as to why batteries were not checked in "complete inspection" and no apology that this happened. SILENCE! WOW. So disappointed.

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