Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 8,076 Customer Reviews
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Review fromMelissa Z
Date: 10/28/2025
5 starsAlways excellent customer service with ********************** I ordered everything online and everything came as it was supposed to on time even earlier customer service is always great on the internet and also talking to somebody
Consumer Cellular
Date: 10/30/2025
Thank you for the great feedback! We're so glad your order arrived on time and that both online and phone support met your expectations. We appreciate your continued trust in Consumer Cellular!Review fromLaurie S
Date: 10/28/2025
5 starsPerson(s) were excellent with transferring accounts and very pleasant alsoConsumer Cellular
Date: 10/30/2025
Thanks for the kind words! We're glad the account transfer went smoothly and that our team made the experience pleasant. We appreciate your feedback!Review fromDarin W
Date: 10/28/2025
5 starsMy initial interaction with the Consumer Cellular staff was very helpful, and welcoming. It felt like i was speaking with someone who was paying attention to my activities ahead of our conversation. The ** is customer service oriented and I can only hope that the coverage is equally enjoyable!Consumer Cellular
Date: 10/30/2025
Thank you for your thoughtful feedback! We're so glad your initial experience with our team was welcoming and attentive. We truly value customer service and are happy to hear that came through. We hope your coverage experience is just as positiveplease dont hesitate to reach out if you ever need support!Review fromAndrew M
Date: 10/28/2025
1 starWorst ever. out of all thev **** I talked to there is only 2 that were goodhelpful and caring I should not be charged every time I vall for help.Review fromMelva L
Date: 10/27/2025
5 starsPatient and kind people helped us transfer three phones and an iPad. It went smoothly and service was not interrupted at all. We traveled by motorhome through several states for a week and there were no issues. Cost ******* to be had! Thank you.Consumer Cellular
Date: 10/30/2025
Thank you for the wonderful feedback! We're so glad the transfer process went smoothly and that your service stayed uninterrupted. Its great to hear everything worked well during your travelsand that youre seeing cost savings too. We appreciate you choosing Consumer Cellular!Review fromSavanna I
Date: 10/27/2025
5 starsI love this carrier service. I get signal everywhere I go and the service plus internet is the best!Consumer Cellular
Date: 10/30/2025
Thank you! We're so glad you're loving the service and getting great coverage and internet wherever you go. We appreciate your support!Review fromDahnelle J
Date: 10/27/2025
4 starsCall; diy is not the way to go. **************** is amazing.Consumer Cellular
Date: 10/30/2025
Thanks for the shoutout! We're glad our customer service made things easysometimes DIY just isnt the way to go. Were here whenever you need us!Review fromKarlynne V
Date: 10/27/2025
5 starsEveryone is so pleasant and helpful at the Pompano place of businessConsumer Cellular
Date: 10/30/2025
Thank you! We're so happy to hear our Pompano team made a great impression. Pleasant and helpful service is what we strive for every day!Review fromDavid A
Date: 10/27/2025
1 starTerrible, can't activate phone and can't login to cancel payments. Just getting for NOT using the service.Consumer Cellular
Date: 10/28/2025
We're sorry for the trouble you've had activating your phone and accessing your account. Please reach out to our support team at [insert contact info] so we can help resolve this and stop any unwanted charges. We appreciate your feedback and want to make things right.Review fromMyrtis K
Date: 10/27/2025
5 starsI talked with several service repts over a couple of days. Each one went above and beyond to answer questions and help me solve my problem.Consumer Cellular
Date: 10/28/2025
Thank you for your kind words! We're thrilled to hear our team went above and beyond to help you. We appreciate your patience and are glad we could resolve the issue together.
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