Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

PropM Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • PropM Inc

      18676 Willamette Dr Ste 100 West Linn, OR 97068-1718

      BBB Accredited Business

    Business ProfileforPropM Inc

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/22/2019

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    PropM Inc offers property management services.

    Products & Services

    Property Management

    Business Details

    Location of This Business
    18676 Willamette Dr Ste 100, West Linn, OR 97068-1718
    BBB File Opened:
    8/18/2015
    Years in Business:
    13
    Business Started:
    3/31/2011
    Business Started Locally:
    11/1/2011
    Business Incorporated:
    11/15/2014
    Accredited Since:
    11/22/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. David Cota, President
    • Mrs. Bridget Smith, Principal Broker
    • Ms. Michelle Patricia Wrege, Property Manager
    Contact Information

    Principal

    • Mr. David Cota, President

    Customer Contact

    • Mr. David Cota, President

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/25/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    There's rats and sewage smells in my rental home that is managed by PropM. I have written documentation from their pest control company and from **************** Vector Control. They keep canceling my maintenance requests and saying they don't need to take care of the sewer line or rats. The City of Portland Code ************** and Multnomah County Vector control said they are in code violation. They treat me very bad they are condescending and tell me they are not going to listen to my complaints. I'm disabled and I feel discriminated against
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Avery E

    1 star

    06/03/2024

    Worst leasing company ever. They lied to us about a "special landscaping" service we paid a premium for that just included mowing and nothing else. We brought this issue up with them multiple times and they kept saying they would "look into it" but nothing changed. Our shower drain was clogged and they had a plumber come. The plumber told us they needed to come back to check the drain of the downstairs tenant, but next we heard from PropM was they found blond hair and a shampoo cap that was the cause of the blockage. None of the people living in the unit had blond hair and there was always a cover on the drain so nothing could have dropped in. But they blamed us for the blockage and charged us for the plumber. The point of renting is for the property management to handle repairs, but PropM cares about nothing but money. We were charged an extra month after moving due to a miscommunication that they did nothing to try to clarify or rectify. I made a ****** review with my complaints and they responded by calling me by my (non-legal) dead name, and further gaslighting by calling me a liar. Horrible, unprofessional company. If you see a property they manage, run.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.