Business ProfileforSupport Nerds, Inc

I received a call 5/16/24 from a man named ***** said to be from Support Nerds **** He wanted to inform me that the security/tech support I had purchased from them back in November 2023 said it was no longer corresponding within their system, and wanted to refund me my money. I didn't think nothing of it after I requested he give me the code and customer ID # before I went any further with him. I gave him access to come onto my computer and foolishly into my bank to refund me the money I paid for the service, not thinking of what I was doing until he had entered $19,000 instead of $190.00. I realized I'd made a terrible mistake, and he had scammed me and accused me of entering $18,810 over the refund amount. requesting. I immediately called my bank while i was online with and another person he'd got on the phone by the name of ***********************. My bank responded rather quickly (after they had moved $19,000 from my savings account into my checking) shutting down my account, they immediately changed my account info. all while I was still on the phone with them. I also recorded the phone call as I ask him why he was doing this to me. I have reported this company to the BBB with huge disappointment trusting this company I'd been doing business with since 2022. Allowing bad people into their company that turns out to be crocks.I've since then contacted the company Support Nerds *** surprisingly hearing they have had several incidents of the same occurring over the past months they're investigating. I explained to them what had happened to me, assuring I'd be contacted by the chief manager.*********************