Customer ReviewsforSupport Nerds, Inc

I received a call 5/16/24 from a man named ***** said to be from Support Nerds **** He wanted to inform me that the security/tech support I had purchased from them back in November 2023 said it was no longer corresponding within their system, and wanted to refund me my money. I didn't think nothing of it after I requested he give me the code and customer ID # before I went any further with him. I gave him access to come onto my computer and foolishly into my bank to refund me the money I paid for the service, not thinking of what I was doing until he had entered $19,000 instead of $190.00. I realized I'd made a terrible mistake, and he had scammed me and accused me of entering $18,810 over the refund amount. requesting. I immediately called my bank while i was online with and another person he'd got on the phone by the name of ***********************. My bank responded rather quickly (after they had moved $19,000 from my savings account into my checking) shutting down my account, they immediately changed my account info. all while I was still on the phone with them. I also recorded the phone call as I ask him why he was doing this to me. I have reported this company to the BBB with huge disappointment trusting this company I'd been doing business with since 2022. Allowing bad people into their company that turns out to be crocks.I've since then contacted the company Support Nerds *** surprisingly hearing they have had several incidents of the same occurring over the past months they're investigating. I explained to them what had happened to me, assuring I'd be contacted by the chief manager.*********************

Thank you so much for your Help, appreciate it, Thanks

Scam artists had a problem installing a printer and went to company web site for help,was redirected to support nerds. Was told they could help but had to purchase their security suite ,made the purchase and they did fix problem. Got a text saying to call them about a refund since the updates to computer rendered security unable to work.Allowed them into bank account to send refund,they claimed a glitch sent the wrong amount and wanted me to send a wire transfer for the difference, only thing was they pulled money from other accounts to my checking to look like a deposit . Also told me not to give bank any explanation as to the wire transfer. I contacted bank and have had to redo all banking now as well as have the computer scrubbed.

Scammers - May 20, 2023 I had to close two bank accounts and buy a new laptop because they took over my computer after I paid them $275 for a year of security for my laptop. They had me download Supremo so they could take over my computer and set up their service. They called me weeks later claiming their new server was incompatible with my system. David offered me a refund, but asked me to confirm it had been received into my bank account. While checking my account to confirm the refund as they had asked, I saw the cursor move, and my nightmare began. John Glassco

This is a wife-and-husband cyber-phishing operation. In my case, I got duped into thinking it was an authorized Hewlett-Packard printer-support outfit, got sold a $99 "security" package, and spend almost 1.5 hours on the phone with folks who knew less than I did about HP, printers, and reconnecting a printer. HP deals with printer support directly. I got my bank to reverse the charge.

Great customer service but a little too expensive, Thank you so much

I would give this company a zero preferably they stole my money and I try to call them back concerning the technician on arrival time and help set up my wi fi on my TV they never schedule a tech or a time frame on when the tech arrived be careful of these people do not do business with them they are liars ..

ADAM M****, I feel Adam did a very good job in installing my Cyber Security software.

Adam M****, It was awesome!!! very good. experience. as a whole!!

Adam Milne from Support Nerds, was very helpful, knowledgeable. and user friendly.