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Find a Location

Transworld Systems, Inc has 52 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTransworld Systems, Inc

    Collections Agencies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.01/5stars

    Average of 67 Customer Reviews

    Customer Complaints

    847 complaints closed in last 3 years

    417 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers accounts receivable management, debt collections, and loan servicing solutions for healthcare providers, financial institutions, state and federal government organizations, educational institutions, and small-and medium-sized businesses.

    Business Details

    This is a multi-location business.

    Find a Location

    Transworld Systems, Inc has 52 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      500 Virginia Dr Ste 514, Ft Washington, PA 19034-2707
      BBB File Opened:
      5/7/1990
      Years in Business:
      53
      Business Started:
      11/5/1970
      Business Started Locally:
      6/23/1980
      Business Incorporated:
      11/5/1970
      Type of Entity:
      Corporation
      Alternate Business Name
      • TSI
      Business Management
      • Mr. Joseph Laughlin, CEO
      • Mr. Timothy Galloway, President
      • Mr. Erik Podbutzky, Supervisor
      Contact Information

      Principal

      • Mr. Joseph Laughlin, CEO

      Customer Contact

      • Mr. Erik Podbutzky, Supervisor
      Additional Contact Information

      Fax Numbers

      • (877) 284-1157
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      847 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/26/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      TSI began contacting me about a fraudulent debt supposedly owed to ***** after a chargeback was resolved in my favor. I replied to ***** via mail to dispute the debt and they did not reply, and immediately sent me to TSI. TSI appears to be taking the side of their client, in which I stated that ***** did not follow any ****  guidelines and sent *****’s “validation” which did not pertain to my original dispute whatsoever. They then mailed me another letter stating my dispute is similar to my first dispute, even though TSI and ***** did not acknowledge the **** violations involving - ignoring my dispute of ***** original invoice - using an improper mailing address - ignoring my right as a consumer to dispute credit card charges involving goods/services not as described. TSI is enforcing a breached contract from ***** in which they violated the clause of their agreement involving vehicle damages. ***** had taken improper measures to repair the vehicle that do not match the photographs and the other collection agency involved with that debt did not verify it, leaving that separate claim uncollectible. ***** customer service gave me the run around telling me to contact the location directly, who would either be no help or would not answer the phone. TSI is engaging themselves in this breached contract and the billing dispute in the amount of $431.80 was resolved in my favor. TSI is now bothering me for payment when I took advantage of my consumer rights and their client violated ****. While I do not wish to order a cease and desist with TSI due to my ability to dispute any potential verification the company has, I would like for it to be reported and acknowledged that the company is attempting to collect bad debt of a breached contract, and they are heavily favoring their client who ignored my efforts to have us solve the issue amongst ourselves. It is my request to have this file closed and not reported to credit bureaus, and I have just sent TSI more documentation
      Read More

      Customer Reviews

      67 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Johanna B

      1 star

      07/02/2024

      This clearly fraudulent company has sent me multiple emails demanding payment for debts that don't exist. Thank God they don't have my phone number. How is it that companies like this are allowed to continue in business? They should be shut down, and the persons in charge tarred and feathered and dropped off on a remote island in the Pacific.

      Transworld Systems, Inc Response

      07/12/2024

      July 12, 2024 *************************** Dear ***************************:Transworld Systems **** (TSI) has received your Customer Review filed with the **********************. ****************** has searched its databases using the information supplied and is unable to identify the specific account that is the subject of your complaint. In order for us to move forward, we need specific identifying information including, but not limited to: the consumers full name and social security number; the name of the original creditor; the creditors account number or reference number; the billing address of the account; and, any other specific information relating to the consumer so that a full search can be completed. TSI also requests you to provide the copy of e-mail correspondence received from TSI.Until such information is received, as noted, we cannot proceed with the research regarding this complaint. Please forward the requested information to Transworld Systems ****, at P.O. Box *****, **********, DE *****. We appreciate the opportunity to respond to your inquiry.Very truly yours,TSI Consumer Affairs

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