106 Customer Reviews
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Review from Tyler G
5 stars08/01/2024
Reliable and real. This business provides a reliable 1 year warranty on everything you purchase from them. I needed warranty repair on a handheld and they did the warranty work without question. Very good at communication and customer service. You also don't need to worry about your game cartridges because they guarantee a real product. In a time and age where there are fake products all over the internet, there has never been a more satisfying business like DKoldies for all your retro video game needs. The fact you can buy real and reliable games from them with a warranty is satisfying and gives you peace of mind.
DKOldies.com Response
08/02/2024
Thank you so much for the review *****! We do our best to provide an extraordinary customer experience, so we are so happy that you are pleased with your experience with us. Happy gaming!Review from Allen S
5 stars07/08/2024
Skeptical to buy older consoles but I gave DK a chance. Had an issue with my order and they were quick and responsive in alleviating the situation and making everything right. Amazing customer service. They really do care about their customers. Can't wait for my future purchases.DKOldies.com Response
07/09/2024
Thank you so much for the review! We strive to make it easy for everyone. If you have nay issues please reach back out! - **Review from Scott Z
5 stars07/04/2024
As a experienced online shopper this is one of the few online only stores that you can actually negotiate with the company if make a mistake during your purchases or if something happens during shipping. I personally have been very impressed with there games. I've bought 7 games over the last 2 years and I've never had a game fail nor have I had a console glitch or malfunction. I highly recommend this online store to any retro gamers who are looking for a bargain while getting quality games! If you have any questions reach out to there sale team and they'll help you find almost any game or console.DKOldies.com Response
07/05/2024
Thank you so much for the outstanding review *****! We appreciate the support. Happy gaming!Review from Abdiel P
5 stars05/15/2024
Recently, I purchased a refurbished PS3 system from DK Oldies and I must say, the quality exceeded my expectations. The console arrived in a condition that was impressively clean, looking almost as good as new. It has been functioning perfectly, with no issues to speak of, providing an excellent gaming experience. The reliability of this refurbished unit has been remarkable, and its clear that DK Oldies takes great care in restoring their products to a high standard. Overall, Im extremely satisfied with my purchase and would highly recommend DK Oldies to anyone looking for quality refurbished gaming systems.DKOldies.com Response
05/16/2024
Hi there! Thank you so much for sharing your experience with us! If you ever need assistance in the future, please don't hesitate to reach out. Have an amazing day! - Thanks, **Review from Jason N
5 stars04/25/2024
Had an issue with one game I purchased, and they fixed it right then, and there. I'm very pleased with DKoldies, and will be customer for life! if you want quality, retro games, they are the place to go to, and I will will recommend them to everyone I know. Thank you for solving my problem DK, you guys ROCK!DKOldies.com Response
04/26/2024
Thank you so much for the kind review! We appreciate it! - **Review from Peter T
5 stars04/24/2024
Amazing customer service. I purchased an N64 that did not work properly (expected with a ~30 year old system). Instead of having me send back the system, wait until it arrives, and send me a replacement, customer service immediately sent me a replacement system with prepaid postage to return the old system.DKOldies.com Response
04/30/2024
Hi *****, thanks for sharing this awesome review! We're so glad we could help. Keep being awesome!Review from Thomas S
5 stars02/10/2024
Excellent customer service, fast to reply to my concerns via email and even faster response time to remedy the situationDKOldies.com Response
02/12/2024
Thanks for the review Thomas! We appreciate your support. We pride ourselves on our personable, hassle-free Customer Service, so I'm glad we were able to resolve your issues quickly and with care!Review from Linda S
1 star01/13/2024
Don't trust them! Email never sent with return information! Return label never received! Told me they don't mail return labels, but the manager said they would! I verified my email address with them, they received it, but I never received an email with instructions from DKoldies! I believe it was never sent! Cosmetically Flawed Cartridge, it should have never been listed for sale! We called them three separate times, twice from my son and once from me. They just lost a great customer.DKOldies.com Response
01/15/2024
We're truly sorry to hear about the issues you've encountered with your order and the return process. It looks like we are sending you a return label by mail since you were having issues with your email. If you still need assistance please feel free to reach out to our customer support team.Review from Gary H
5 stars01/11/2024
Very impressed with the communication with questions that I had, very good at the packing of products that ship out. Thank you so much have a good day.DKOldies.com Response
01/12/2024
We're glad to hear you had a great experience. If you ever have more questions or need anything else, don't hesitate to reach out. Have a fantastic day, and enjoy your gaming adventures with DKOldies!Review from Rebecca G
5 stars11/28/2023
Great customer service fast shipping and great policies. Only site I will use now for pre owned games nothing but good experiences with themDKOldies.com Response
11/29/2023
Hi Rebecca, thank you for the great review! If any issues occur, please reach out for assistance. -Thanks, DK
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