Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          American Heritage Federal Credit Union has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • American Heritage Federal Credit Union

              2060 Red Lion Rd Philadelphia, PA 19115-1603

            • American Heritage Federal Credit Union

              2068 Red Lion Rd Philadelphia, PA 19115-1603

            • American Heritage Federal Credit Union

              3110 Grant Ave Philadelphia, PA 19114-2542

            Business ProfileAmerican Heritage Federal Credit Union

            Credit Union
            Multi Location Business

            Contact Information

            2060 Red Lion Rd

            Philadelphia, PA 19115-1603

            Get Directions
            Visit Website
            Email this Business
            (800) 342-0008

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            73 complaints closed in last 3 years

            24 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 76

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            American Heritage Federal Credit Union has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • American Heritage Federal Credit Union

                2060 Red Lion Rd Philadelphia, PA 19115-1603

              • American Heritage Federal Credit Union

                2068 Red Lion Rd Philadelphia, PA 19115-1603

              • American Heritage Federal Credit Union

                3110 Grant Ave Philadelphia, PA 19114-2542

              Location of This Business
              2060 Red Lion Rd, Philadelphia, PA 19115-1603
              Email this Business
              BBB File Opened:
              10/6/2003
              Years in Business:
              76
              Business Started:
              1/1/1948
              Business Started Locally:
              1/1/1948
              Alternate Business Name
              • American Heritage FCU
              • First Heritage Financial LLC
              Business Management
              • Mr. Cosimo A. Manzo, Vice President
              • Mr. Bruce Foulke, President/CEO
              • Mr. John Giordano, CEO
              • Mr. William McKenna, Vice President of Marketing
              Contact Information

              Principal

              • Mr. Cosimo A. Manzo, Vice President
              • Mr. Bruce Foulke, President/CEO
              • Mr. William McKenna, Vice President of Marketing

              Customer Contact

              • Mr. Bruce Foulke, President/CEO
              • Mr. William McKenna, Vice President of Marketing
              Additional Contact Information

              Fax Numbers

              • (215) 676-6912
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              73 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/08/2023

              Complaint Type:
              Billing Issues
              Status:
              Unanswered
              This company is furnishing inaccurate information to the consumer credit bureaus (**********, *******, ********, etc.) I’ve contacted this company several times about this alleged account. Several of their representatives have informed me that no such account exists. I’ve asked them to remove this account. They have told me through mail that they will not remove it and that the account is accurate. Which I’ve shown them proof that it is not. I’ve asked them to mail me verification of this account belonging to me. They have not mailed me such proof, not even an account statement.
              Read 72 More Complaints

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mary B

              08/01/2024

              I had opened an online account with ******************************************************************************************* with a deposit of $500 dollars and they can not find where the money is because they are saying do I have anything financed with them and I do not , I've called emailed and no one can help me on where the money is, if it is an error I should have the money deposited back into my account. I believe I might have been scammed by this company. I have reached out numerous times with no one responding back to me. Do not do business with this Credit union, they get ZERO STARS
              Read 5 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.