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          Clear Creek Legal has 1 locations, listed below.

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            Business ProfileClear Creek Legal

            Lawyers
            Revoked BBB accredited business

            Current Alerts For This Business

            Pattern of Complaint:
            On December 29, 2023 BBB contacted Clear Creek Legal regarding a pattern of complaint.  BBB files indicate that this business has a pattern of complaints with consumers alleging they requested a refund, but that it was not received. They also state that they were told they could cancel at any time with no penalties, but that large fees were deducted from the money that they had put in escrow leaving them with a small percent of the money they had contributed. The cost of the program is higher than paying off debt without the company’s services.  In addition, consumers are not aware of their debt account status. Consumers claim the company allows their debts to go into default due to neglect. 
             
            As of January 26, 2024 the business has failed to respond to the BBB's request to voluntarily address the pattern of complaint.
             
            Accreditation Revocation:
            On 09/21/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

            3. Honestly represent products and services, including clear and prominent disclosures of all material terms.
            Be clear in all written and verbal representations and include all relevant facts in all transactions.

            4. Openly identify the nature, location, and ownership of the business, and clearly and prominently disclose all material facts that bear on a customer’s decision to buy.

            4A. Upon request, promptly provide BBB with all information requested to ensure adherence to BBB standards.

            6. Address disputes forwarded by BBB quickly and in good faith.

            Additional business information

            Additional Info:
            On September 6, 2023, BBB requested in part the following information to aid in our understanding of the business: names of principals and their past associations in any debt relief or financial service business; names, roles, and contact information for any subcontractors used in marketing or providing service to customers; procedures and guidelines for working with creditors; copies of advertising; written agreements; and disclosures that explain fees.

            As of Nov 14, 2023, the business has responded to some of BBB’s requests for information while declining to provide other information.  As a result the BBB does not have a clear understanding of the business.

            BBB suggests you read and understand company promotional materials, contracts, disclaimers and check company references prior to doing business.
            See all additional business information

            Contact Information

            322 N Shore Dr Building 1B, Suite 200

            Pittsburgh, PA 15212

            Visit Website
            (866) 229-0984

            Customer Reviews

            1.15/5

            Average of 47 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            70 complaints closed in last 3 years

            70 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            Revoked BBB accredited businessF

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Clear Creek Legal is a law office that offers consumer protection, debt resolution and bankruptcy services.

            Business Details

            Location of This Business
            322 N Shore Dr Building 1B, Suite 200, Pittsburgh, PA 15212
            BBB File Opened:
            3/17/2022
            Years in Business:
            3
            Business Started:
            5/10/2021
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 323311 for this business, issued by Disciplinary Board of the Supreme Court of Pennsylvania

            These agencies may include:

            Disciplinary Board of the Supreme Court of Pennsylvania

            601 Commonwealth Ave., Suite 5600

            Harrisburg PA 17120

            (717) 231-3380

            Fax: (717) 2313381

            http://www.padisciplinaryboard.org

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Gabe Dakis Esquire, Founder
            Contact Information

            Principal

            • Mr. Gabe Dakis Esquire, Founder

            Customer Contact

            • Mr. Jerome Dubin, Managing Partner
            Additional Contact Information

            Fax Numbers

            • (844) 473-2696
              Other Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a lawyer

            Customer Complaints

            70 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/15/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I researched fully & entered into a contract with Clear ***** Legal in July of 2023 for debt **************************** It was explained to me that they had LONG STANDING relationships with almost all major ****************** And there was NO question that they would be able to STOP the interest & negotiate my balances to on average 40% less than they were. I was to pay $554.00/monthly starting immediately, to go into an acct that would be used to pay off my debt once they were settled. Additionally I was told I would be assigned a lawyer, kept apprised of their progress and be out of debt in approximately 4 years. I also could CANCEL my contract at any time prior to resolving the accts & get a full refund. I knew my credit would suffer, but ** thought it would be worth the price of getting out of debt. I was never late, had good credit, but couldn't get ahead with the interest rates. I have been served by one of the creditors on two accounts, suing me for breach of contract, and they have added of 5K in additional interest. fees. I contacted Clear Creek immediately, sent over both summons & try to reach my lawyer. He doesn't work there anymore. I WAITED on hold multiple times for over an hour+, only to be told NO accts are settled and no lawyer has been assigned "yet". Last call was 8 weeks after summons, still no lawyer, I cant get in touch with them, they've done nothing for the over $6000.00 I've paid, I am being sued with NO representation and I cant figure out the status of any of the other accounts. I asked my bank to block their automatic withdrawals and they said they did, but they were still able to take out the $554.00 after I did that. I want them to refund ALL of my money, fees included & I want to know the status of my accts so i can try to resolve them myself. I am in much worse financial situation that prior to singing up for this "relief".
            Read 69 More Complaints

            Customer Reviews

            47 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Robert F

            07/14/2024

            Back in August 2023 after checking reviews of clear creek legal to help me in my debt situation after 10 months of giving them over $5700 my wife got sick and I had to cancel , since I never used them for any legal things and my contract said I could cancel anytime without any problem, they refunded me $3096 and kept the difference for doing nothing
            Read 46 More Customer Reviews

            Local BBB

            Better Business Bureau of Western Pennsylvania

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

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