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Business ProfileforBest Price Favors
Current Alerts For This Business
On January 19, 2023 BBB contacted the company regarding a pattern of complaints. BBB files indicate that this business has a pattern of complaints with consumers alleging that Best Price Favors fails to deliver orders in a timely fashion. They also state that they ordered products that were never delivered, or that they only received part of their order. Customers claim that they requested refunds, but never received them. They also state that they attempted to contact the business regarding their concerns but that their emails were not returned.
BBB will continue to monitor any incoming complaints.
On January 12, 2023, the BBB verified that the company is not registered with the Pennsylvania Department of State as required by Pennsylvania law.
Additional business information
On January 19, 2023, BBB of Western Pennsylvania requested that Best Price Favors substantiate, modify or discontinue multiple advertising claims on their company website. Below are the outstanding challenges which can be found at https://www.bestpricefavors.com/ and each challenge below is referenced by its corresponding BBB Code of Advertising principle.
"20% OFF SALE - USE 'WOW20' COUPON"
9. Sales - https://www.bbb.org/code-of-advertising#Sales
"Lowest Price, Highest Quality Personalized Wedding Favors, Party Favors, Party Accessories and Personalized Gifts"
"No Body Beats Our Price and Service"
"Since 2012, we have been offering the best quality custom party favors at the lowest price online."
12. Lowest Price; Underselling Claims - https://www.bbb.org/code-of-advertising#Lowest_Prices_Underselling_Claims
"High Converting Website Guaranteed to Generate Revenue For You."
20. Guarantees or Warranties - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
BBB found that these claims were in violation of the BBB Code of Advertising. As of February 2, 2023, the business has failed to modify these claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Unknown Address, Pittsburgh, PA 15106
- BBB File Opened:
- 9/5/2018
- Additional Contact Information
Phone Numbers
- (412) 756-3030Other Phone
- (412) 756-3030
Customer Complaints
53 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/16/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Customer Reviews
82 Customer Reviews
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Most Recent Customer Review
April T
05/19/2024
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