Business ProfileforLevin Furniture, LLC

Purchased 2 reclining chairs on 3/3 and they were delivered 3/9. Chair broke a few days later. Called in because we had warranty. Waited almost a month for someone to come out. Repairman expressed the chair would need to be either replaced or a part will need to be ordered. He said that it appeared to probably happen during delivery or it was manufactured wrong. Have called multiple times with the same BS that they are waiting to hear back from the manufacturer to get the part needed. They told us on April 24 that it shouldn’t be more than a few weeks. It’s is now almost the end of JUNE have not had a working chair since March!! The chairs are junk- the 2nd one is starting to act like it doesn’t want to work correctly. When we called we were told that the warranty (even though they charged us double) won’t apply to the 2nd chair because we are using it on the first chair- we had the chair less than a week and should be covered by Ashley’s warranty (the manufacturer) not Levins in the first place. I want some compensation for this runaround and I want my chair fixed. We couldn’t even return it after waiting this long because of the list of fees associated with returning them. We have another party on the 22nd where I have to explain to my guests not to use this chair! It’s embarrassing!!