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Find a Location

Real McKoy Auto has 1 locations, listed below.

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    Business ProfileforReal McKoy Auto

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7112 Marshall Rd, Upper Darby, PA 19082-4921
    BBB File Opened:
    2/3/2017
    Years in Business:
    7
    Business Started:
    10/21/2016
    Business Incorporated:
    11/5/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Ervin McKoy, Owner
    Contact Information

    Principal

    • Mr. Ervin McKoy, Owner

    Customer Contact

    • Mr. Ervin McKoy, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Recently purchased an suv from the same dealer below 4/2022, 5 days into the loan , power steering goes. I had them pick the car up finally after 3 days. Once they took it to their repair shop it sat 3 days b4 learning that only 1 mechanic was pin duty the other had gone home. After 2 more days finally spoke to mechanic after telling dealership I wasn't paying one dime until it was fixed not forgetting a promise to pay that they gave me for 2 other issues , so now that they had the vehicle they could have everything taken care of. After my car sat more I learned a story that the wrong part had been ordered and that the vehicle had to go to ***** My car sat at **** for a week while they stated **** would be repairing it on the second week I learned oh we just took it to **** to make sure we had the right part now. Have you ever heard of such?..... Sounds to me they didn't want to pay **** to do it right. On this week at 3 weeks almost a month later long story short got my car back and the turn arm is still clicking which played a major part in the power steering malfunction which means the turn arm was never fixed. My rear view camera still has a glitch after that was to be repaired as well keep in mind they said they would fix all safety issues. Oh and now the new prob when I picked it up, my horn will not work nor any controls on my steering wheel. Owner paid one weeks payment when I said I wasn't , tried contacting him and he never called me back. This has been a disaster from beginning end. BEWARE THEY ARE ONE OF THE ABSOLUTE WORST DEALERSHIPS IN THE TRISTATE!!The owner is buying junk and cars that should not be sold in the conditions they are in and leaving them as is and selling them under finance prices, pure dishonesty!!!!I'm sure when I call today it will be more than a mountain of excuses and run around and lies, the lies run off the tongues like script, never experienced anything like it, a total disgrace and this man McCoy or ***** should be ashamed

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Edith C

    1 star

    07/26/2022

    This place is operating under false terms and conditions and my experience has been a nightmare. They are giving me the runaround since the beginning of the year and I received three separate new temp tags without the proper process being followed and after contacting other tags and notary places... they referred me to contact local and state authority to handle this matter. I cannot believe this place is operating like this.. they need to get it together and give us answers or our money back! My car is a 4 cylinder and it only had three cylinders after they told me 'their mechanic" services every car. The motor mount was also cracked and about to fall off and not to mention the lies they still try to feed me and other customers. Their sales person took my phone and gave himself "5 starts" without my permission... just grabbed my phone and clicked the "5stars." No wonder people do not know they are a bad choice when purchasing a car. Look up their videos... you will for sure go the other direction. I am disgusted! No star rating from me but I had to pick something and 1 star is being nice.

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