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Find a Location

USLI has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforUSLI

    Liability Insurance
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    USLI has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1190 Devon Park Dr, Wayne, PA 19087-2150
      BBB File Opened:
      7/28/1993
      Years in Business:
      46
      Business Started:
      12/27/1977
      Business Started Locally:
      12/27/1977
      Alternate Business Name
      • U.S. Underwriters Insurance Company
      • United States Liability Insurance
      • USLI.com
      • United States Liability Insurance Company
      Business Management
      • Mr. J. Richard Petersen Jr., Manager
      • Mr. Thomas Patrick Nerney, President
      • Ms. Lauren A. Reiley, Vice President
      Contact Information

      Principal

      • Mr. J. Richard Petersen Jr., Manager
      • Mr. Thomas Patrick Nerney, President
      • Ms. Lauren A. Reiley, Vice President

      Customer Contact

      • Ms. Lauren A. Reiley, Vice President
      Additional Contact Information

      Fax Numbers

      • (610) 688-4391
        Primary Fax

      Email Addresses

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/17/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      08/17/22 On 8/13/22 I received paperwork confirming my policy with USLI. The policy was to provide coverage for my Non-Profit. Three days later, I was contacted by my insurance broker who later shared that my insurance had been canceled based on a ****** search. Said search, provided the company with a false statement/information related to me. The company didn't allow me to address the situation before canceling my policy, in short a ****** search determined if I qualified for the insurance. USLI claims to be committed to making a difference and diversifying it's client base. I do not feel like the process allows the voice of the customer to be considered during the character check of the consumer.I'm asking that the process be revisited and clearly stated within the application process.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kyle L

      1 star

      08/06/2023

      Had my liability insurance policy produced on the 7th of June and never received a declaration until June 19th by email to my local agent, I cancelled the insurance on the 20th because I never heard anything until after the 20th and never received a bill. I was billed later after cancellation for $150 of the $625 policy. This company is a joke and i would NEVER recommend them to anyone. I am out $150 and I got another policy with a great company the same day I cancelled this one as well as I had a declaration page for my cleaning business the same day. Beware of this company and when I called to pay, the guys says, well, I only take the payments, I told him I was aware of that, but I would be filing a complaint with the BBB,

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