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Find a Location

ClearChoice Dental Implant Center has 1 locations, listed below.

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    Business ProfileforClearChoice Dental Implant Center

    Dental Implants

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    481 Munn Rd E Ste 100, Fort Mill, SC 29715-0014
    BBB File Opened:
    6/28/2012
    Years in Business:
    18
    Business Started:
    1/1/2006
    Business Started Locally:
    1/20/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 6925 for this business, issued by South Carolina Department of Labor, Licensing and Regulation

    These agencies may include:

    South Carolina Department of Labor, Licensing and Regulation

    110 Centerview Dr

    Columbia SC 29210

    (803) 896-4300

    https://llr.sc.gov/

    Type of Entity:
    Professional Corporation (PC)
    Number of Employees:
    18
    Alternate Business Name
    • Implant Dentistry Associates of Metro Charlotte, P.C.
    • ClearChoice Dental Implant Centers
    • ClearChoice Dental Charlotte
    Business Management
    • Ms. Jessica Martinez, General Manager
    Contact Information

    Customer Contact

    • Ms. Jessica Martinez, General Manager
    Additional Contact Information

    Fax Numbers

    • (704) 837-4014
      Primary Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Consultation March 2022- high pressured sales tactic is what it felt like. Have to do now or you will never be able to get them due to bone loss. Payment discussion: ****** financed for 6 years the pay final $6k. No one told me it was 22% interest. I would not have done it. Although I signed a paper that said Permanent set would not be put in until $6 k was paid, my son who was with me also said that was not what we were told. No one mentioned a permanent set would not be made April 6, 2022surgery 4 months later-follow up. That is when they mentioned phase 2, permanent set to be put in. But needed the 6K. I told them thats not what we agreed to and thats when they showed me the paper I signed so then I proceeded with if that is true then why ask me to come for permanent knowing I had to wait 6 years before I could start paying on the 6k and they told me well some ppl wear the temporary set for up to 2 years. I basically got scammed into doing this. March / April 2024 major pain. Failed implant. They took off nearly whole side to let it heal then added one or 2 teeth but didnt want to add another s**** Went to office and they called finance place and instead of paying off what I owed for them to open up new account for 14% interest they just paid them off and had them reopen a new account and reimburse everything I had paid. It made no sense but again they did it so fast that I was rushed and by the time I got down the hwy on my 2 hour drive home, I called and asked them why didnt they just take out a loan for what I owed and add the $6 to it so it wouldnt be 10 years to get paid. I only had 3 years to go plus the $6. Now I have 10. Yes I can put in what I was reimbursed but not going to lower payments. June 2024 Went to appointment and they did nothing. Said they were sorry I drove all this way and turned me out the door. July 2024 -permanent set. Horrible. Cried entire visit. They didnt care. S**** was showing. Kept trying to sell me on it. Horrible.
    Read More

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paul M

    1 star

    05/30/2024

    I required full mouth implants - both top & bottom. Yes - all teeth needed replacing with a full set of implants in my case. Major. After all prep was performed, I finally had the surgery, and after the rather lengthy (expected...) healing period, I had a full set of nice teeth. But over a couple of years, I noticed that things were - not by any means - perfect. Now I don't expect absolute perfection, but what I DO expect, especially after paying $58,000 for these implants, is not to be BOTHERED by them in my daily life... Yes. $58,000 (the price of a LUXURY MID-SIZE SUV). I'm paying monthly payments (probably for the rest of my life) of $883. Every month.After I wrote down the 4 significant problems I was having with my new, beautiful teeth, I contacted ClearChoice in ****************, **, where I had the surgery done. An appointment was made, and they heard my case. They concluded that creating a new set would be required. Yes, a completely new set I thought that after all the hassle of the myriad appointments I had to schedule, for fittings, trial teeth, etc., in the end, I would have near-perfect teeth that would NOT bother me daily. Such was not the case... After nearly 2 years of going in for appointments, they couldn't seem to get it right because one thing or another was wrong with the 1st, 2nd, and 3rd test replacement sets. Perhaps ONE of the issues would be resolved, but the other 3 issues remained.My original review is too long for what they allow here on the BBB... Suffice it to say that I'm not happy. After many, many 'test' replacement teeth, Dr. ***************************** just couldn't seem to get it right... After the 6th trial set of teeth, I still had to report issues. ******************** essentially threw up her arms, gave up, and without even so much of a nice 'Goodbye', I was basically booted out the door, with all the sets of trial teeth to '...go to another ClearChoice...'.Not so nice an experience...So I live with the original bad set to this day.

    ClearChoice Dental Implant Center Response

    06/03/2024

    Hello, You will want to submit this complain/feedback with the ***********, ** office. You have left a review for the Ft. Mill SC office.

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