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Business ProfileforT & T Boat Wrench
At-a-glance
Related Categories
Business Details
- Location of This Business
- 6895 Highway 9, Inman, SC 29349-8023
- BBB File Opened:
- 12/12/2022
- Years in Business:
- 17
- Business Started:
- 2/8/2007
- Business Incorporated:
- 2/8/2007
- Type of Entity:
- Limited Liability Company (LLC)
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/19/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
a. At the bottom left-hand corner of their work order, the first item clearly stated “* There is a $100.00 diagnostic fee.” Why wouldn’t the Boat Wrench have advised us of their initially diagnostic opinion, that my boat motor was actually “Junk”. Ignoring their own diagnostic evaluation, the Boat Wrench offers a $843.00 estimate for parts and labor. The Boat Wrench makes, what appears to be Fraudulent Charges on a “GRAND SCALE, without any authorization, increases their final charges nearly tripling the “Junk Motor” charges to $2165.26, knowing all the while of their initial “Junk Motor” diagnosis.
b. At the bottom left-hand corner of their work order, it clearly stated “* Payment of completed work must be paid in full before pick up of unit”. Paying the bill to get my “Junk Motor” back cannot be confused with “Full Authorization” of what definitely appears to be Fraudulent Charges”
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