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Customer ReviewsforRed Line Power Sports
12 Customer Reviews
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Review from Randy R
1 star06/13/2024
They advertised the 2024 Yamaha XT250 for $5399 on the Redline Power Sports website for Sumter S.C.So today I went by to purchase the advertised bike. Yet the salesman told me it would cost closer to $7000. I told him the most I could do and he said I needed to come up around $6500. Only until I came home did I see the advertisement, otherwise I would've brought it up. Now I'm not even sure if I want to deal with these people. And from what I've read from other reviewers, don't buy anything from them until thoroughly going through it with a fine tooth comb.Review from Robert D
1 star06/11/2024
(Bought a 2024 KLX 300)Stay away from Redline Powersports These people are pure scums. ************ has the biggest scammers I have ever seen in my life and they all work together supporting each other. ( *********************, *********************** ) To ******* you out of your hard earned money, They gave me a out door ***** and told me to come down and paperwork would be ready. I get there and they made me wait for 4 hrs, wore me down until closing. As Im doing paperwork I wanted to confirm the out the door price ( ***********************) She changed the subject twice had me filling out papers. Told me if I purchase a *** for the sum of ****** I would have a lifetime service with an extra five year warranty, free tire replacement. Any questions that I ask her she change the subject. It was now closing time. I didnt get to read the contract until they got me out the door. she has already tricked me into signing it was $8000 more than what we agreed on. She told me one thing but contract said something totally different. She covered all the paperwork with other paperwork and just showed the spot to sign. My wife was with me every step. Also the *** she said was a lifetime free service end up only being a year service. I called the next day and told them the whole situation, and they said they would not make it right and also told me told me managers were not there until I actually red flagged the loan and told them that I did so then their story changed and they made most of it right but still end up s******* me out of $3000 ************ has a game and they run it on all the buyers my brother and another friend went through the same stuff. These people pray on military people. They need to be shut down!!!!!Review from Nathan C
1 star05/02/2024
Garbage human being, concerned with profit and absolutely nothing else. ************* staff with below average skills, caused over $400 in damaged parts on a brand new motorcycle simply putting the bike together. They forgot several bolts which I replaced at my own cost. They stripped out 2 hook bolts costing me $200 of my own money. They forgot to inspect or sticker the motorcycle which I had to do at my own cost. They did zero follow up after purchase, and showed zero concern over the parts they damaged and did not replace. Completely useless company, do yourself a favor and go anywhere else. These people are the definition of corrupt scumbags.Review from Paul R
1 star03/05/2024
AVOID REDLINE POWERSPORTS IN ******, ** AT ALL COSTS, ESPECIALLY IF YOU LIVE OUT OF STATE.Purchased a used Royal Enfield Himalayan at Redline Powersports in ******, ** on 12/26/2023 and paid for it in full at the time of sale. The sales experience wasnt spectacular but it wasnt terrible either. I left feeling good about the transaction and was going to write a positive review once I received the title for the motorcycle.I live out of state and, as I recall, asked to receive the title at the time of sale so I could do the paperwork at the *** myself. Redline Powersports said they had to send it to the ***. Well, fast forward over two months and guess what? I STILL DO NOT HAVE THE TITLE.I called Redline Powersports several weeks ago. I spoke with a woman (didnt get her name) who said they had some issues and were backlogged but I should get the title soon. She also said she would follow-up but did not. Called two weeks ago and was referred to the finance manager. I left a message, never received a response. I called last week, spoke to the guy who sold me the bike, and he could not provide any information.I am beginning to wonder if they even had a title for the motorcycle. It is sad that I am only hopeful that they might reach out to me because I posted this review in multiple places. Again, please avoid this dealership at all costs, especially if you live out of state.Review from Grady A
1 star01/23/2024
Purchased a bike outright in December 2023. After my temp tag expired I contacted them to find out where my plate/Title was. Nobody could provide an answer other than "sometimes there is a delay". They issued a 2nd temp tag. Now here is the interesting part - a property tax bill showed up for the bike and it is registered/titled/plated in someone else's name. Not a typo of my name but someone else's name all together. They did not have a power of attorney to register/title in that persons name, only mine. This was not a financed bike so no chance of it being a mistake and choosing the 2nd person on a loan. I am now getting the run around and they are being quite unresponsive.Review from Andre M
1 star08/17/2023
This place *****. The service department say they will get back to you and they don't. You asked to speak to a manager they give you the run around. They had my slingshot over a month and still no answers. I was told they were supposed to be waiting for the warranty to get approved. But I called Polaris and they said there is nothing in my file for a warranty being submitted for vehicle.Red Line Power Sports Response
08/18/2023
******************** brought his Slingshot to us on July 10. At that time, we were 3 weeks out on scheduled work. This was communicated clearly with ******************** at the time of vehicle drop-off. ************************ vehicle problems have been diagnosed, warranty submitted (case #C-8190612-X0G0P9), approved by Polaris and currently is ready for pick-up. The only problem ******************** had seemed to have been the vehicle was not completed in the timeline that met ************************ expectations. For that we are truly sorry. We hope to continue to support ******************** in future with any of his powersport needs. With that being said, his current vehicle is complete and ready for pick-up. We consider this particular matter closed.Review from Tina S
1 star05/16/2023
This place is horrible. They have one customer service worker in the service department that is very helpful. I think his name was ***** so I can't blame all of this on him because he really tried to help. I took my can am there for a repair that was covered by the warranty. They also put lights on my can am that looks like I could have done it myself. You could see the light strips. I paid over $600 for trash lights. I don't even turn them on they look so horrible. They repaired my heated grips. I rode the bike home, tried to start the bike the next day and it wouldn't do anything. ***** (i think is his name) He sent someone to pick up the bike. I then received a bill for all of the services which I didn't have to pay but to receive a bill was nerve racking especially on a nearly new bike. I purchased a back rest which was put on and felt fine. I asked how to take it off because it was suppose to be removeable and it was wobbly every since. I took it somewhere else and they fixed it with no charge. I absolutely will not let them touch my ********** but ***** (i hope that's his name) is the best employee that you have because he really tried............the service workers CRAP!!!! I wish I would have never let them touch my bike because now I just wait for something to go wrong.Red Line Power Sports Response
07/12/2023
************** brought ** lights that she purchased outside of Redline and ask us to install. We did and she was charged $420, not $600. In addition, we also installed the backrest at no extra charge. Along with the mobile pick-up of unit. The backrest is removable and was not defective. Unfortunately, it appears that we did not explain the removal process well enough, and it became an issue. We apologize for this inconvenience, as it should have never come to this. With this all being said, we have accommodated ************** with over $2,000 of repairs that she was not charged. Due to this, we consider this matter to be closed. We appreciate ****************** business and will continue to support her in the future.Review from STEPHEN F
1 star04/20/2023
I bought a *************************************************************************************************************** so I bought the second I went in to see about selling and looking to buy my third one I payed $17,000 with all extra tax warrantees ,etc went to buy another I owed it 9 20 hr brand new month not a scratch added lot extra after I bought about $2,000 worth they wanted give me $5,000 for it to sell or trade said they had to much inventory have spent over $30,000 dollars at this store 1) they lied to me said Kawasaki hold value $5,000 trade in 9 month old 2) said had to much inventory IF YOU ARE LOOKING TO BUY GO SOME PLACE OTHER THAN THEM THEY WILL LIE TO AND SMILERed Line Power Sports Response
07/24/2023
**************** bought a 2022 Kawasaki Mule from ** in April of 2022. He paid $7,299 for this unit, not $17k. When he came in, we tried our best to explain the true numbers to him. He however became instantly irate and starting using profanity in the middle of the showroom. Along with belittling/name calling his sale consultant. It is so very unfortunate as I believe he was just simply mistaking the pricing of this unit with one of the other purchases **************** has had with us. Unfortunately, he did not allow us the time to show him a copy of his purchase agreement reflecting his original purchase price of $7,299 before he stormed out. Up to this point, **************** has been a wonderful customer and it is very unfortunate that he had this experience. We would love the opportunity to reconcile this with **************** and continue to support him with his future powersports needs.Review from Logan S
5 stars12/07/2022
Knowledgeable staff and great customer service. Best ********************** dealership in the state.Review from Cody R
1 star11/24/2022
Horrible markups on Motorcycles. Horrible ***************** Slimy Practices.Called the store looking for a specific bike and they told me they had one. It was just off the truck and had not been assembled yet. I wanted to buy it then and there but they had me come in since the bike was not assembled, I assumed that meant I could not buy it over the phone because it was not assembled and inspected.Once I drove the 3+ hours to this location the bike I wanted had a 'sold' sticker on it but they acted like It was mine while in the shop. They kept having me look at multiple other bikes but I told them multiple times I wanted the specific bike I came in for. We then started the paperwork to start the purchase process.Once we got to the price they wanted over $12,000 for a bike that has an MSRP of $8,000. Over 50% MARKUP!Then when I was talking price telling them I did not want to pay the markup they told me the bike I wanted was actually sold to someone else but they were "PreApproving me for another motorcycle"This company is a joke. Steals money. Steals your time. Do not buy from them. I will NEVER consider RedLine EVER again.In the end I got the bike I wanted for $8200 from a reputable dealer in DC.
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