Reviews

I purchased a bike on June 11th. originally they were supposed to transfer my license plate over. They didn't so after incurring fees from the ***. I called the dealership and they told me they were going to get me a new license plate. The problem now is I didn't have a temp tag. I called redline again. They issued a temp tag. That temp tag is now expired and I have yet to receive my license plate. It has been 66 business days since the date of my purchase. My insurance company is now saying that unless I register the bike they are going to drop me from the insurance company. So I will now own a bike that I can't legally operator on the road. I payed for tax, tag and title. I guess redline doesn't want to hold up there end of the deal. So I am seeking legal to see if this is a breach of contract.

I am leaving this review to express my extreme dissatisfaction with the purchase and service experience at Indian Motorcycles of ********, Redline Powersports. I purchased a 2023 Indian Roadmaster Dark Horse with over $4,000 in modifications and accessories in July of 2024, in addition to over $1,200 in riding gear. My total expenditure for this purchase was approximately $35,000.I live 80 miles from the dealership and made five (5) trips, totaling 800 miles and numerous hours, in an effort to complete my transaction and receive the bike I paid for. I encountered multiple issues and miscommunications that have caused me significant frustration and unnecessary delays. These issues include but are not limited to:Being misinformed about trade-in policies, resulting in a wasted trip to the dealership.Extended delays in delivery due to the dealership not having the correct tools to install the modifications, despite clear instructions from Indians own documentation on their website.Inconsistent communications and inaccurate delivery estimates, forcing me to repeatedly follow-up with the staff.Failure to install the highway lights I had paid for, only for me to discover this after the bike was finally delivered nearly a month after initial purchase.Being told I would need to pay for an additional mounting bracket for the highway lights due to the parts departments oversight, despite having already paid for the lights and their installation at the time of purchase.I brought the bike back for the light installation and requested some level of compensation for the numerous issues, I had to negotiate just to get a basic oil change compd. I later discovered that my seat was scratched during the service. This has been a series of unprofessional, disrespectful, and frustrating interactions.I have directly notified Polaris of the gross incompetence and negligence at this dealership. I HIGHLY RECOMMEND AVOIDING THIS DEALERSHIP AT ALL COSTS.

They advertised the 2024 Yamaha XT250 for $5399 on the Redline Power Sports website for Sumter S.C.So today I went by to purchase the advertised bike. Yet the salesman told me it would cost closer to $7000. I told him the most I could do and he said I needed to come up around $6500. Only until I came home did I see the advertisement, otherwise I would've brought it up. Now I'm not even sure if I want to deal with these people. And from what I've read from other reviewers, don't buy anything from them until thoroughly going through it with a fine tooth comb.

(Bought a 2024 KLX 300)Stay away from Redline Powersports These people are pure scums. ************ has the biggest scammers I have ever seen in my life and they all work together supporting each other. ( *********************, *********************** ) To ******* you out of your hard earned money, They gave me a out door ***** and told me to come down and paperwork would be ready. I get there and they made me wait for 4 hrs, wore me down until closing. As Im doing paperwork I wanted to confirm the out the door price ( ***********************) She changed the subject twice had me filling out papers. Told me if I purchase a *** for the sum of ****** I would have a lifetime service with an extra five year warranty, free tire replacement. Any questions that I ask her she change the subject. It was now closing time. I didnt get to read the contract until they got me out the door. she has already tricked me into signing it was $8000 more than what we agreed on. She told me one thing but contract said something totally different. She covered all the paperwork with other paperwork and just showed the spot to sign. My wife was with me every step. Also the *** she said was a lifetime free service end up only being a year service. I called the next day and told them the whole situation, and they said they would not make it right and also told me told me managers were not there until I actually red flagged the loan and told them that I did so then their story changed and they made most of it right but still end up s******* me out of $3000 ************ has a game and they run it on all the buyers my brother and another friend went through the same stuff. These people pray on military people. They need to be shut down!!!!!

Garbage human being, concerned with profit and absolutely nothing else. ************* staff with below average skills, caused over $400 in damaged parts on a brand new motorcycle simply putting the bike together. They forgot several bolts which I replaced at my own cost. They stripped out 2 hook bolts costing me $200 of my own money. They forgot to inspect or sticker the motorcycle which I had to do at my own cost. They did zero follow up after purchase, and showed zero concern over the parts they damaged and did not replace. Completely useless company, do yourself a favor and go anywhere else. These people are the definition of corrupt scumbags.

AVOID REDLINE POWERSPORTS IN ******, ** AT ALL COSTS, ESPECIALLY IF YOU LIVE OUT OF STATE.Purchased a used Royal Enfield Himalayan at Redline Powersports in ******, ** on 12/26/2023 and paid for it in full at the time of sale. The sales experience wasnt spectacular but it wasnt terrible either. I left feeling good about the transaction and was going to write a positive review once I received the title for the motorcycle.I live out of state and, as I recall, asked to receive the title at the time of sale so I could do the paperwork at the *** myself. Redline Powersports said they had to send it to the ***. Well, fast forward over two months and guess what? I STILL DO NOT HAVE THE TITLE.I called Redline Powersports several weeks ago. I spoke with a woman (didnt get her name) who said they had some issues and were backlogged but I should get the title soon. She also said she would follow-up but did not. Called two weeks ago and was referred to the finance manager. I left a message, never received a response. I called last week, spoke to the guy who sold me the bike, and he could not provide any information.I am beginning to wonder if they even had a title for the motorcycle. It is sad that I am only hopeful that they might reach out to me because I posted this review in multiple places. Again, please avoid this dealership at all costs, especially if you live out of state.

Purchased a bike outright in December 2023. After my temp tag expired I contacted them to find out where my plate/Title was. Nobody could provide an answer other than "sometimes there is a delay". They issued a 2nd temp tag. Now here is the interesting part - a property tax bill showed up for the bike and it is registered/titled/plated in someone else's name. Not a typo of my name but someone else's name all together. They did not have a power of attorney to register/title in that persons name, only mine. This was not a financed bike so no chance of it being a mistake and choosing the 2nd person on a loan. I am now getting the run around and they are being quite unresponsive.