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Find a Location

City of Rock Hill has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • City of Rock Hill

      155 Johnston St Rock Hill, SC 29730-4505

    • City of Rock Hill

      PO Box 63039 Charlotte, NC 28263-3039

    Business ProfileforCity of Rock Hill

    City Government
    Multi Location Business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    City of Rock Hill has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • City of Rock Hill

        155 Johnston St Rock Hill, SC 29730-4505

      • City of Rock Hill

        PO Box 63039 Charlotte, NC 28263-3039

      Location of This Business
      155 Johnston St, Rock Hill, SC 29730-4505
      BBB File Opened:
      7/26/2011
      Years in Business:
      110
      Business Started:
      1/1/1914
      Number of Employees:
      900
      Alternate Business Name
      • City of Rock Hill, SC
      Business Management
      • Ms. Katie Quinn, Communications Manager
      Contact Information

      Principal

      • Ms. Katie Quinn, Communications Manager

      Customer Contact

      • Ms. Katie Quinn, Communications Manager
      Additional Contact Information

      Fax Numbers

      • (803) 329-7007
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/19/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I had my car oil changed at take 5 in ********* SC *****. And couple days later my car started smoking and I didnt have any oilmin my car. The take 5 manager came to my house. On June3,2024. I got my oil changed on June1 2024, he went under my car when he came to my house I have him on the ring camera. I have missed work and he have told me ro pay to get my car towed to ******* on ******* in *********. Its been there ever since. It want start and its broken thats my only transportation Ans take 5 dont want to take accountability for my car been broke. It was driving fine until I took it there. And I need my car fixed. Take 5 keep going back and forth with excuses!! And its stressing me out and not good for my health either.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bonita E.

      3 stars

      09/21/2022

      Electric bill is extremely high for one bedroom apartment downstairs. The City of Rock Hill Utilities appears to be a monopoly which is unacceptable and possibly illegal causing great hardship on its customers. Appears to be no means of filing for lower rates for low income seniors.********* utilities has more electrical outages than I've ever experienced in my 79 years in several other locations, mainly in west *****.Attn: Making payments is not an option due to continuing high bill and rate hikes.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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