Reviews

Josie was my hair stylist for about a year. I liked the haircut, color results. Then I impulsively decided to try hair extensions that she does. I paid $450 for the hair and $164 for the service to have them put on. After two days I was very unhappy with them because they felt very tight and itchy and some of them were visible. I decided to have them removed. Josie, was very unhappy with my decision. She removed them in a back room. I told her she did a fine job but I just didn't like them and they're uncomfortable. She called me condescending (I wasn't) and said she no longer wants to do my hair & I should find a new stylist. I said to her, I'm happy you have enough customers that you feel it's okay to cut off a customer. Previously, she would call me friend, and say you're funny, etc. then when she was so mad that I wanted them removed & she couldn't make more money from the hair extensions to be moved up every 6 months, another $150 every time, she no longer wants to do my hair & told me more than once that I am condescending. I was not. I was thinking how much this impulsive action on my part cost me and it was an expensive mistake. I never blamed her. I really felt crapped on. She wasn't even going to wash my hair after she took them out which she had to use some oil product to get them out and she knew I was going on some errands. I told her to wash it out, she carelessly washed and dried it. She then put my hair extensions in a bag. She said I could see someone else there and I said okay how about the girl that works by you and the other stylist said, she's no longer taking new clients. I said oh whatever and left feeling pretty unhappy with how I was treated. That's a joke, they take walk-ins but wouldn't give me the other girls business card. I give them a "F" in customer service! I looked at the extensions at home, she had ruined the tie in ones, they were a mess, I was going to try to sell them or something. Painful experience Unfriendly atmosphere