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Business Profile

Cell Phone Supplies

iConvertwireless

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Supplies.

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2 Customer Reviews

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  • Review from Lacey E.

    4 stars

    04/25/2022

    Got phone didnt work finally got back to me and are making it right by send another phone

    iConvertwireless Response

    04/26/2022

    Apologies for the difficulty *****!
    Thank you for allowing is to make it right.
    Thanks!
    Matt
    (Owner)
    Iconvertwireless.com
  • Review from Joshua J

    1 star

    04/19/2022

    Got a phone through them. Backing not fully glued on and constant service issues that ************* could not diagnose. Returned for a new phone. Their instructions claim a seamless activation but it only ever activated voice and calls. When ************* gives me the APN to properly access the internet it promptly loses calls and texts.

    Even on my new device after the return I faced the same issues I had been dealing with. ************* can't figure it out, iconvert can't figure it out.

    Buy through them if you're willing to roll the dice on whether it activates properly or not.

    iConvertwireless Response

    04/25/2022

    Hi ****! I'm terribly sorry to hear about the ************* activation difficulties! It seems their system may be having some difficulty with Note 8. We've been working with a few customers that had issues. Some had their devices activated for over a year! I'm happy to say we've got most of them resolved. I see we've sent a free replacement sim card to you as we've seen some ************* reps activate them incorrectly and void them (which may have caused the issue you are experiencing). Please do let me know if the sim card does not resolve the issue we are more than happy to assist further😁 thank you so much for your patience. Best regards, Matt (Owner) iconvertwireless.com

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