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Find a Location

Critter Cavalry Animal Rescue has 1 locations, listed below.

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    Business ProfileforCritter Cavalry Animal Rescue

    Animal Shelter

    At-a-glance

    Customer Reviews

    4.14/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    608 E. Castle Court, Franklin, TN 37069
    BBB File Opened:
    9/13/2008
    Years in Business:
    18
    Business Started:
    1/1/2006
    Contact Information

    Principal

    • Ms. Candace Simpson- Giles, Owner

    Customer Contact

    • Ms. Candace Simpson- Giles, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/27/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    My dog went missing about a year ago. I was looking online for him today and a dog, "Scooter" matches his description. They were rude and refused to let me meet him in person to confirm, claiming they got him 2.5 years ago in Pulaski TN. I pulled the address up on google and drove there and it is a home, not a shelter or business building. The woman said that she "doesn't meet strangers to adopt or look at dogs" when I had already sent in the application like she asked. I told her I was interested in "Scooter" regardless of if he was my dog that was lost before hand and she started telling me that I was a liar.
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    TRACY F

    5 stars

    04/01/2024

    We adopted Indy, formerly Puppy Cade, in February. He has filled our home with energy and unconditional love. The adoption process was thorough and simple. Adopting a new furry family member can be a little uneasy, but all of our questions were answered and we were able to speak to his foster to ask questions about his day to day. We are thankful we were able to meet up with his transporter a few hours from home. Indy is a smart, easy going pup who loves to be with his humans. We are thankful to Critter Calvary and their volunteers who work tirelessly to find the best homes for their rescues.

    Local BBB

    BBB of Middle Tennessee

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