Business ProfileforAncient Nutrition

Weeks and weeks and weeks ago I called phone number from television TBN religious Channel. Purchased hydrate powder and multi collagen protein powder and brain boost. Three things this was advertised by *********************** ancient nutrition. Being on a religious Channel I assumed everything would go well. Called the number the person answered in *************** was very bad communication. Here we are weeks and weeks and weeks later and no product. I used a gift card a **** gift card that was given to me for my birthday. I used the card and there was a couple dollars left and I bought a cup of coffee later on and I got rid of the card because it was finished. Called ancient nutrition today got *************** again very poor communication transferred me to ***************** I sat there like a fool for a half an hour three times. Emailed company woman called me was very flippant and wanted to continue the conversation forever. I'm a senior I have a husband with cancer who drinks ******** and we're trying to get rid of the Gatorade. I'm a retired school teacher and I communicate very well but this woman had nothing to say about nothing and couldn't help me and promised to call me back and she did not. I want my hydrate my multi collagen protein and my brain boost immediately. I don't have the card anymore I don't have the gift card so nobody could look it up by that. The woman attempted to find it by my name and found nothing. I can only assume that someone in *************** got a hold of my gift card number charged it appropriately or inappropriately and I don't have my order so what can I assume happened?. Please get a hold of someone higher up the chain in this company. I've always been a fan of TBN up until now and I have used *************************** products in the past because my neighbor had some and gave me some samples and we were anxious to try the products. Why would someone on a ***** television program why would someone who started a company with the intention of helping people have such a horrible company and a horrible customer service and a shaky customer service at best? Please help me get my product as ordered.