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Business ProfileforFirst Horizon
At-a-glance
Customer Complaints
64 complaints closed in last 3 years
22 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 165 Madison Ave Fl 7, Memphis, TN 38103-2741
- BBB File Opened:
- 1/1/1948
- Years in Business:
- 160
- Business Started:
- 1/1/1864
- Accredited Since:
- 9/1/1997
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Alternate Business Name
- First Horizon Bank Credit Card Service Center
- First Horizon Equity Lending
- First Horizon Money Center
- Contact Information
Principal
- Mr. Bryan Jordan, CEO
Customer Contact
- Mr. David T. Popwell, President, Specialty Banking
- Ms. Tammy LoCascio, Chief Human Resources Officer
- Mr. Todd Jones, EVP, Specialty Banking
- Ms. Annetta Adams, Customer Solutions Supervisor
- Mr. Bryan Jordan, CEO
- Mr. Bo Allen, Regional President
- Additional Contact Information
Fax Numbers
- (901) 681-2578Primary Fax
- (901) 257-6227Other Fax
Phone Numbers
- (800) 489-4040Other Phone
- (901) 543-4778Other Phone
Email Addresses
- Primary
Website Addresses
- (901) 681-2578
Customer Complaints
64 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/23/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Customer Reviews
28 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brian A
07/23/2024
First Horizon Response
07/24/2024
Good Morning,
Thank you for voicing your concerns. We are sorry to hear this happened, and we are happy to look into this further. Please allow us time to review the information presented and we will reach out to you directly upon completion. Thank you.
Sincerely,
****************
First Horizon Bank
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