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          Exercise Machines

          Treadmill Doctor
          BBB accredited business seal
          BBB Accredited BusinessA+Rated by BBB

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          110 Customer Reviews

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          • Gary J

            01/14/2025

            Treadmill Doctor help with a console controller issue technical support was outstanding, help with resolve my issue,without me spending money unnecessary for parts.he guided me through process of repair.Thank you **** ********** FL ...01/15/2025

            Treadmill Doctor Response

            01/15/2025

            Thanks. We are here to help. Glad that we were able to help you resolve your issue.

          • Jared B

            11/11/2024

            So incredibly helpful! I have had several issues with my Nordictrack treadmill and all have been diagnosed and solve by Treadmill Doctor. Their fast response and accurate resolutions are second to none. Thank you, Treadmill Doctor!

            Treadmill Doctor Response

            11/12/2024

            Thank you so much for your fantastic review but our techs will tell you that the quality of their results depend highly upon the quality of the information that you provided so thanks for having all the info ready for our people to help you out! Thanks so much for your business!

          • Esta E

            07/31/2024

            Treadmill Doctor cures all our issues with advice, prescriptions and with patience and professionality.Price and Quality at it's best for Service and Product!

            Treadmill Doctor Response

            08/01/2024

            Thanks so much for your great review. We hope everyone has the same experience as you have had. We appreciate your business!

          • Brian M

            07/23/2024

            The team at Treadmill Doctor are amazing! Super knowledgable and know every in and out when it comes to treadmills. I spent over two years trying to get an issue resolved with NordicTrack and my x22i treadmill. I told them the issues and they were able to tell me exactly what was wrong within a single conversation. Thanks for the help. I was in an endless loop of insanity with overseas support reps until you stepped in and provided me with a solution.

            Treadmill Doctor Response

            07/25/2024

            Thanks so much for your review. We are glad that you were able to get up and running again!

          • Shannon C

            05/01/2024

            I can't remember who I spoke with, but they helped me out wonderfully and courteously, and I was able to find the exact replacement platform I needed for my treadmill. A money saver for sure! It's great to find companies that provide replacement parts as it helps keep unnecessary items out of landfills. Not only did I save money by fixing my treadmill, it was essentially a zero waist project: the cardboard shipping box was used as mulching base in our garden and the old cracked platform is now part of our chicken coop. Money saved plus no waste equals win win!

            Treadmill Doctor Response

            05/02/2024

            Win/win is our absolute favorite! We are truly happy to be a part of the solution and saving your older machine! Thank you for your great call out on our team and business - we appreciate you very much!

          • henri p

            04/18/2024

            easy to find and order the product I needed. payment system not confusing and good price, btw. obtained the product in a timely fashion and it was well packed and worked perfectly. all good.

            Treadmill Doctor Response

            04/19/2024

            We truly appreciate you taking the time to share your 5-star review of our service and are happy to hear all is perfectly good!

          • Genevieve L

            01/17/2024

            Exact walking belt that I needed; i wasn'T certain first, then i texted on their site for an online tech support, and in 2 minutes my problem was solved and all my queries answered :) they'Re really anwesome and their website have SO MANY tips and ways to ourself repair, and adjust our fitness equipements

            Treadmill Doctor Response

            01/22/2024

            We truly appreciate your business and your 5-star review! Thank you!

          • Ginger L

            12/15/2023

            The belt I needed for my treadmill fit perfectly and very pleased with the fast shipping!

            Treadmill Doctor Response

            12/18/2023

            We are happy to hear of your satisfaction! Thank you for your 5-star review!

          • TINA N

            12/06/2023

            It was a pleasure doing business with Treadmill Doctor. The representative I spoke with was knowledgeable and friendly. My order arrived on time without any problems.

            Treadmill Doctor Response

            12/11/2023

            The Doc is IN! Thank you for sharing your journey with us and for your positive review!

          • Tim A

            12/06/2023

            I have had my Pro Form XP treadmill for over 15 years and have put many miles on it. Have replaced the motor a few times and the belt once. Replaced the control board several years ago.When I had a failure with the treadmill this time I had to contact treadmill doctor who assisted me with isolating the failure to the control board. Purchased the new improved control board and installed it with the assistance from tech support. Treadmill is up and working again. Have always had nothing but success when dealing with Treadmill Doctor.

            Treadmill Doctor Response

            12/07/2023

            Yes for the win! Saving older treadmills is our goal! Thank you for trusting us to help and for your 5-star review!

          Customer Review Rating

          4.96/5

          Average of 110 Customer Reviews

          Contact Information

          1333 Kansas St

          Memphis, TN 38106-4003

          Get Directions
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          (888) 362-1105

          Business hours

          8:00 AM - 5:00 PM
          Business Hours
          8:00 AM - 5:00 PM
          8:00 AM - 5:00 PM
          8:00 AM - 5:00 PM
          8:00 AM - 5:00 PM
          8:00 AM - 5:00 PM
          Closed
          Closed

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          BBB Rating & Accreditation

          BBB accredited businessA+

          Accredited Since: 6/1/2010

          Years in Business: 26

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

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