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Find a Location

Budget Brakes has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Budget Brakes

      5345 Charlotte Avenue Nashville, TN 37209-3001

    • Budget Brakes

      4330 Lebanon Pike Hermitage, TN 37076-1208

    • Budget Brakes

      4700 Gallatin Pike Nashville, TN 37216-1713

    • Budget Brakes

      111 NW Broad Street Murfreesboro, TN 37130-3508

    • Budget Brakes

      823 N 2nd St Clarksville, TN 37040-2909

    Business ProfileforBudget Brakes

    Brake Service
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    According to information supplied by the company, it offers automobile brake repair services.

    Business Details

    This is a multi-location business.

    Find a Location

    Budget Brakes has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Budget Brakes

        5345 Charlotte Avenue Nashville, TN 37209-3001

      • Budget Brakes

        4330 Lebanon Pike Hermitage, TN 37076-1208

      • Budget Brakes

        4700 Gallatin Pike Nashville, TN 37216-1713

      • Budget Brakes

        111 NW Broad Street Murfreesboro, TN 37130-3508

      • Budget Brakes

        823 N 2nd St Clarksville, TN 37040-2909

      Location of This Business
      5345 Charlotte Avenue, Nashville, TN 37209-3001
      BBB File Opened:
      4/5/2001
      Years in Business:
      24
      Business Started:
      7/1/2000
      Business Started Locally:
      3/1/2001
      Business Incorporated:
      2/23/2001
      Type of Entity:
      Corporation
      Business Management
      • Mr. Michael Joseph Palazzolo, President
      Contact Information

      Principal

      • Mr. Miles Palazzolo, President

      Customer Contact

      • Mr. Michael Joseph Palazzolo, President
      • Mr. Ted Smith, District Manager
      • Mr. Barry Casteel, Manager
      • Mr. Chuck Thompson, Manager
      • Mr. Robert Warren, Manager
      • Mr. Cory Beall, Manager
      • Mr. Ken Mobbs, Manager
      • Mr. Garth Kimbrough, Manager
      • Mr. Howard Pack, Manager
      • Mr. Mark Smith, Manager
      • Mr. Miles Palazzolo, President
      Additional Contact Information

      Fax Numbers

      • (615) 371-1193
        Primary Fax
      • (615) 221-8734
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/29/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On may 6 2024 I went to budget brake in ********** al for pads. Technician came out and said I needed new rotors cause mine were worn out of specifications Did not give me requirements or say what the thickness was Said they could not turn them.I never had heard any grinding or anything that could cause damage to rotors. I told him they should be turnable he said no. I told him if they required replacement to go ahead but I wanted the old rotors I called Miles at customer service and he only allowed a $100 dollar refund I took my old rotors to a reputable parts place and they measured using a calibrated micrometer said they could easily be turned once, maybe twice I called Miles again and he started saying my brakes would grab if they were turned but he did not offer any more help. I am a 79 year old guy on a fixed incomeand know brake work pretty well.In summary I was lied to by Budget Brakes and taken advantage of They sold me parts I did not need!!!!Invoice47953. estimate *****
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bosun A

      1 star

      06/05/2024

      I took my car for wheel alignments at Budget Brakes on Charlotte Avenue in Nashville, I left my car for them to work on and went back the following day to pick it up. After I got the car I noticed the problem had not been fixed, the wheels were not aligned. I tried to drive for a day or two but the problem had become worse so I called them and they said I should bring it back. The manager drives the car upon my arrival and noticed what I had complained about , he offered to do it again but I had to be somewhere, so I said I would be back the next day. As I pulled out of their lot, less than a mile away, the lateral arm which had a screw which they used to fix the alignment broke in two, I drove back with the part dragging on the ground. When I got there they said I needed to buy the part and that it wasn’t their fault, I left the car overnight and got the part for $160 the next day. They refused to install the part saying I got it myself, I drove the car to a nearby garage to get it fixed for $150 and it was confirmed they had caused the problem. I took it back for the alignment again, right after they finished, my traction control lights came on, I turned back to complain and they got in and cleared the lights saying the problem was fixed. I got in and less than .1 miles away the lights came on again, this time I was done with them. I went back to show them but I was no longer willing to let them touch my car, they said the lights came on because my wheels were not aligned but are now aligned. Really???

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