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          Uncommon James has 1 locations, listed below.

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            Business ProfileUncommon James

            Jewelry Stores
            BBB accredited business

            Contact Information

            702 Melrose Ave

            Nashville, TN 37211

            Get Directions
            Visit Website
            (615) 712-7443

            Business hours

            9:00 AM - 9:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM

            Customer Reviews

            1.5/5

            Average of 24 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            31 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/30/2020

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers jewelry, children's apparel, home goods, candles and skin care products.

            Products & Services

            This business offers jewelry, home products and candles under the Uncommon James Brand, children's apparel under the Little James Brand, and skin care products under the Uncommon Beauty Brand.

            Business Details

            Location of This Business
            702 Melrose Ave, Nashville, TN 37211
            BBB File Opened:
            9/27/2018
            Years in Business:
            7
            Business Started:
            1/24/2017
            Business Incorporated:
            1/24/2017
            Accredited Since:
            1/30/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Uncommon James, LLC
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 9:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Business Management
            • Miss Hope Wegner, Customer Service Manager
            Contact Information

            Principal

            • Miss Hope Wegner, Customer Service Manager

            Customer Contact

            • Miss Hope Wegner, Customer Service Manager
            • Ms. Kristin Cavallari, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and selling jewelry

            Customer Complaints

            31 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/29/2024

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            On March 21, ************************* the amount of $174.62. Order #******. I was told that I would receive it within 3-5 shipping days. I received one notification that thanked me for my order and provided a link allowing me to track the shipping status which stated that my order would arrive on 3/28/2024. I attempted to check in on this link on numerous occasions after and it simply directed me to the main page of the company store.On 3/28/2024, I contacted the company and spoke to a representative who spoke poor English. I dont know if she understood me, but I continued to inform her that I had not received the shipment. She continued to insist that it had been shipped. I asked her to spell her name for me and she refused . She asked me to wait for 48 hours. I attempted to call today 3/29/2024 and got a voicemail. I left a message with the information above. I would like my to know the status of my order or have my money reimbursed immediately. I have shipped at this company before and am saddened at this asinine experience.
            Read More
            Read 30 More Complaints

            Customer Reviews

            24 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sarah W

            05/20/2024

            I love shopping with Uncommon James! The beauty products have done wonders for my skin and their customer service team has been helpful when needed.

            Uncommon James Response

            05/21/2024

            Thank you for your review! 
            Read 23 More Customer Reviews

            Local BBB

            BBB of Middle Tennessee

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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