Reviews

I bought a 2000X Patriot generator about a year and a 1/2 ago. I've been complaining about it since it was 9 or 10 months old and they've done nothing about it. So if I were you, I would not buy any generators from now. They are not what they say. They are let them just make food. They don't need to be making stuff like this.

Hello *****, I am so sorry to hear that your Patriot Power Generator 2000X is not working as designed after only 18 months. We expect much more from the quality output of our survival gear. Therefore, I am very sorry you have had to go through multiple attempts at gaining assistance. I would love to communicate with you on this matter and get everything I can addressed to see if we can remedy this for you. I am sending you an email alongside this so we can speak directly. It should be coming out to you from “[email protected]”! I hope to hear back from you at your earliest convenience! Regards, Joey K. Customer Solutions Specialist 4Patriots

Do not order from 4patriots unless you want them to take your money and give you nothing. They shipped without sending a tracking number and package was left unattended and stolen. DON'T TRUST THEM TO SAFELY SEND YOUR PACKAGE! I ordered a one week food supply and was "given" another 2 weeks, for free. I was told that that they would email me a notification and a tracking number when my order shipped, and that I would get my order in 7 to 10 days. At eight days with no notice or tracking number I called them to inquire about my order. They informed me it had already been delivered 5 days ago and had a *** ** picture of it on my buildings steps. It was stolen. If they had sent me the tracking number I would have been there to get my package. They didn't. When I contacted them they blamed me for it getting stolen and basically said it wasn't their problem.

Hello *****, I am so sorry to hear that you have a discrepancy with what was ordered vs. nothing being received. I would love to communicate with you on this matter and get everything I can addressed to see if we can remedy this for you. I am sending you an email alongside this so we can speak directly. It should be coming out to you from “[email protected]”! I hope to hear back from you at your earliest convenience! Regards, Joey K. Customer Solutions Specialist 4Patriots

I was only able to use my 4Patriots solar generator 3 days. On the 4th day, I smelled smoke and something was burning inside the generator. At this point, I can’t use the generator. I spent a lot of money purchasing the 1800 generator and solar panels. 4Patriots doesn’t have anyone to service the generator. When I called, all they offered was $150 off another expensive generator. It only had a one year warranty, and I never used it during that year. I have pictures of the inside of the generator with the mosfets burned. Different batch/lot numbers of mosfets were used. I was told that this could be why the generator burned. I’m very disappointed and feel scammed due to losing so much money.

Hello ******, I am so sorry to hear that your Patriot Power Generator 1800 has become damaged without much use. This is not the customer service we want for anyone. I would love to communicate with you on this matter and get everything I can addressed to see if we can remedy this for you. I am sending you an email alongside this so we can speak directly. It should be coming out to you from “[email protected]”! I hope to hear back from you at your earliest convenience! Regards, Joey K. Customer Solutions Specialist 4Patriots

Well this is a business that hopes you'll never need to use their products. I am an old soldier and I always plan to have stuff to survive with if the **** hits the fan. While we haven't had the zombies come through yet, there have been plenty of floods, hurricanes, massive snowstorms, etc. that have required us to be able to survive on our own for 2-5 days without heat, electricity, clean water, and EMS. I use them for the survival food and do not expect to recieve the items over night.

Hello ****, I am so sorry to hear that you have a few discrepancies with what was ordered vs. what was received. Also, I am very sorry if you have not been able to reach out to anyone to address the issues you have received. This is not the customer service we want for anyone. I would love to communicate with you on this matter and get everything I can addressed to see if we can remedy this for you. I am sending you an email alongside this so we can speak directly. It should be coming out to you from “[email protected]”! I hope to hear back from you at your earliest convenience! Regards, Joey K. Customer Solutions Specialist 4Patriots

PSA: Be VERY careful doing ANY business with 4Patriots. I ordered the 2000x Bundle with Sidekick. Out of the box the Sidekick worked for about 15min with les than 100W (unit rated for 300W). The unit started making noise and then was completely dead, would not turn on or power on again. Assuming the rest of the equipment is also faulty I decided to return everything because I don't trust this company now. After finally getting through to Customer Service - I was told the 100W PRE-OWNED- solar panels are not RETURNABLE or REFUNDABLE. After the fact yes - the website does say this. But I was sold these as a way to "save you some money" but they DIDN'T tell me when I agreed to pre-owned - was that you're stuck with them even if they don't work! NO EXCEPTIONS. And why would anyone sell you pre-owned solar panels? After over a week I am still waiting for my return ***** labels to send back everything for a refund minus their $130 "re-stocking fee". A scam. Customer service had said my ***** labels would be emailed to me within one or 2 days. As of today almost a week later: no labels and customer service now says there was no refund even issued on my account! Let's hope they resolve this because otherwise We've got a problem here.

Hello ****, I am so sorry to hear that you have a few issues in not receiving your pre-paid labels and also finding that you have products that have not lived up to your expectations. Also, I am very sorry you have not been able to reach out to anyone to address the issues you have received. This is not the customer service we want for anyone. I would love to communicate with you on this matter and get everything I can addressed to see if we can remedy this for you. I am sending you an email alongside this so we can speak directly. It should be coming out to you from “[email protected]”! I hope to hear back from you at your earliest convenience! Regards, Joey K. Customer Solutions Specialist 4Patriots