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Average of 921 Customer Reviews
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Review fromBarry S
Date: 02/24/2025
3 starsBarry S
Date: 02/24/2025
It took some time, but 4Patriots finally made it right. I had ordered two units from 4Patriots, but the Sidekick did not work at all. After bantering back and forth with emails, Joey, a customer service advocate, agreed to replace the Sidekick with a new Sidekick. Everything works as expected. Thank you Joey, for making it right!
4Patriots, LLC.
Date: 02/25/2025
Thank you ***** for your most recent review. You are very welcome for the assistance. The pleasure was all mine. Regards, Joey K 4PatriotsReview fromDavid H
Date: 12/21/2024
1 starDavid H
Date: 12/21/2024
I bought a 2000X Patriot generator about a year and a 1/2 ago. I've been complaining about it since it was 9 or 10 months old and they've done nothing about it. So if I were you, I would not buy any generators from now. They are not what they say. They are let them just make food. They don't need to be making stuff like this.4Patriots, LLC.
Date: 12/26/2024
Hello *****, I am so sorry to hear that your Patriot Power Generator 2000X is not working as designed after only 18 months. We expect much more from the quality output of our survival gear. Therefore, I am very sorry you have had to go through multiple attempts at gaining assistance. I would love to communicate with you on this matter and get everything I can addressed to see if we can remedy this for you. I am sending you an email alongside this so we can speak directly. It should be coming out to you from “[email protected]”! I hope to hear back from you at your earliest convenience! Regards, Joey K. Customer Solutions Specialist 4PatriotsReview fromDani W
Date: 11/25/2024
5 starsGood place to git your emergency food. And they are very quick in there deliver.Review fromDonald S
Date: 11/25/2024
5 starsALL ORDERS SHIP IN REASONABLE TIME, ARIVED UNDAMAGED, & COMPLEAT. i HAVE NOT HAD ANY ISSUES WITH ANY TRANSACTION WHEN DEALING WITH 4 PATRIOTS.Review fromDavid M
Date: 11/22/2024
1 starDavid M
Date: 11/22/2024
Do not order from 4patriots unless you want them to take your money and give you nothing. They shipped without sending a tracking number and package was left unattended and stolen. DON'T TRUST THEM TO SAFELY SEND YOUR PACKAGE! I ordered a one week food supply and was "given" another 2 weeks, for free. I was told that that they would email me a notification and a tracking number when my order shipped, and that I would get my order in 7 to 10 days. At eight days with no notice or tracking number I called them to inquire about my order. They informed me it had already been delivered 5 days ago and had a *** ** picture of it on my buildings steps. It was stolen. If they had sent me the tracking number I would have been there to get my package. They didn't. When I contacted them they blamed me for it getting stolen and basically said it wasn't their problem.4Patriots, LLC.
Date: 11/23/2024
Hello *****, I am so sorry to hear that you have a discrepancy with what was ordered vs. nothing being received. I would love to communicate with you on this matter and get everything I can addressed to see if we can remedy this for you. I am sending you an email alongside this so we can speak directly. It should be coming out to you from “[email protected]”! I hope to hear back from you at your earliest convenience! Regards, Joey K. Customer Solutions Specialist 4PatriotsReview fromMybella
Date: 11/22/2024
5 starsI had to come back on and give a second review. Our generator stopped working after less than 100 uses. It was challenging to get anyone to respond, until I came here and stated my issue. Then, I got a response and a satisfactory resolution, to which I am very grateful. It is, however difficult to get help with their generators due to no one locally that will look at them. Is there any way, as a company, that you can offer more assistance for your high end products? These generators are a lot of money and if I hadn't found this platform to share my situation, I would have had a very expensive paperweight. Let me end with this. I am very satisfied with the end results of my situation. Thanks 4Patriots!!Review fromTodd D
Date: 11/21/2024
5 starsThey are a great company. They do what they say they will do. They have quality products at a fair price with great customer support and service. **** *******Review fromTricia K
Date: 11/20/2024
1 starTricia K
Date: 11/20/2024
I was only able to use my 4Patriots solar generator 3 days. On the 4th day, I smelled smoke and something was burning inside the generator. At this point, I can’t use the generator. I spent a lot of money purchasing the 1800 generator and solar panels. 4Patriots doesn’t have anyone to service the generator. When I called, all they offered was $150 off another expensive generator. It only had a one year warranty, and I never used it during that year. I have pictures of the inside of the generator with the mosfets burned. Different batch/lot numbers of mosfets were used. I was told that this could be why the generator burned. I’m very disappointed and feel scammed due to losing so much money.4Patriots, LLC.
Date: 11/21/2024
Hello ******, I am so sorry to hear that your Patriot Power Generator 1800 has become damaged without much use. This is not the customer service we want for anyone. I would love to communicate with you on this matter and get everything I can addressed to see if we can remedy this for you. I am sending you an email alongside this so we can speak directly. It should be coming out to you from “[email protected]”! I hope to hear back from you at your earliest convenience! Regards, Joey K. Customer Solutions Specialist 4PatriotsReview fromAllison G
Date: 11/18/2024
5 starsThis is a great company. I always order when they have a buy 1 get 2 free! The price is right and that helped me get started prepping food. The packaging looks good and my orders come quickly. I will continue ordering and referring them to others. Happy prepping!Review fromJohn G
Date: 11/11/2024
5 starsJohn G
Date: 11/11/2024
Well this is a business that hopes you'll never need to use their products. I am an old soldier and I always plan to have stuff to survive with if the **** hits the fan. While we haven't had the zombies come through yet, there have been plenty of floods, hurricanes, massive snowstorms, etc. that have required us to be able to survive on our own for 2-5 days without heat, electricity, clean water, and EMS. I use them for the survival food and do not expect to recieve the items over night.4Patriots, LLC.
Date: 11/12/2024
Hello ****, I am so sorry to hear that you have a few discrepancies with what was ordered vs. what was received. Also, I am very sorry if you have not been able to reach out to anyone to address the issues you have received. This is not the customer service we want for anyone. I would love to communicate with you on this matter and get everything I can addressed to see if we can remedy this for you. I am sending you an email alongside this so we can speak directly. It should be coming out to you from “[email protected]”! I hope to hear back from you at your earliest convenience! Regards, Joey K. Customer Solutions Specialist 4Patriots
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