Business ProfileforU.S. Money Reserve Inc.

I invested a significant amount in ***************************** w/U.S. Money Reserve. My order arrived w/out any receipt or record of inventory, so I was unable to compare the value of each coin with their competition. After they sent the requested receipt, I was appalled to discover that their prices were several times that of other companies on the internet, and I initiated a buyback. When confronted, ***** attempted to convince me of the very "special" attributes of their coins. Although Sales on the front end had originally assured me that their policy was to send containers, postage and insurance prepaid if/when I wanted to return my order, Returns on the back end told me I'd need to manage all that myself. And although ***** told me that I could make a return anytime, Returns told me I had just two days left before it was too late to return my order, hurrying me to accept a loss of several thousand dollars worth of gold, which they claimed was "missing" in my return package. My lawyer contacted their lawyer, and immediately, they "found" the "missing" gold. More than suspicious, these issues and contradictions convinced me that U.S.Money Reserve richly profits at the expense of its customers and are to be avoided at all costs. Their promotional material is impressive and professional; their **************** is friendly and available; their dishonest policies are criminal.

USMR believes this was filed by mistake. The individual in this review was told she would be made whole by USMR . In fact, USMR mailed her a check and that check was cashed on June 4, 2024. She was also reimbursed for her  shipping costs.
It is our understanding that she has been completely taken care of so USMR  is not sure why this review was ever posted. 

The above review was not filed by mistake. The "Comment from the Business" chooses to ignore my reasons for reviewing them, which are: 1) their exorbitant prices compared to their competition; 2) their ridiculous justification for the valuation of their "special" coins;3) their self-contradiction within the company regarding buyback timeframe and return shipping policies 4) their lying about $8000 worth of gold missing in my return package, and attempting to short me that much in refund 5) their suddenly "finding" the missing gold after my lawyer contacted their lawyer.6) these dishonest policies, which should put all precious metal investors on alert, steering them away from U.S, Money Reserve.

The above review was not filed by mistake. The "Comment from the Business" chooses to ignore my reasons for reviewing them, which are: 1) their exorbitant prices compared to their competition; 2) their ridiculous justification for the valuation of their "special" coins; 3) their self-contradiction within the company regarding buyback timeframe and return shipping policies 4) their lying about $8000 worth of gold missing in my return package, and attempting to short me that much in refund 5) their suddenly "finding" the missing gold after my lawyer contacted their lawyer. 6) these dishonest policies, which should put all precious metal investors on alert, steering them away from U.S, Money Reserve.