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          Fringe Benefit Group has 1 locations, listed below.

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            Business ProfileFringe Benefit Group

            Employee Benefits Insurance

            Contact Information

            11910 Anderson Mill Rd

            Austin, TX 78726-1135

            Visit Website
            (800) 933-3863

            Customer Reviews

            2/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 46

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            11910 Anderson Mill Rd, Austin, TX 78726-1135
            BBB File Opened:
            2/6/2007
            Years in Business:
            46
            Business Started:
            1/1/1978
            Business Started Locally:
            1/1/1978
            Business Incorporated:
            10/19/1976
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Employer Plan Services , Inc.
            • The American Worker
            • Fringe Insurance Services, Inc.
            • FBG Rx
            • Fringe Insurance Benefits Inc
            • Plan Benefit Services, Inc
            • The Contractors Plan
            • Framework Benefits
            Related Businesses
            Business Management
            • Mr. Travis West, Chief Executive Officer
            Contact Information

            Principal

            • Mr. Travis West, Chief Executive Officer
            Additional Contact Information

            Fax Numbers

            • (512) 349-4765
              Primary Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/06/2023

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            I have not been employed with JTS Modular for about 3 1/2 years now and I am trying to close out my Contractors Plan account. I sent in the distribution package- termination of employment form on 10/17/23 and received an email stating that the package had been received and was being processed on 10/23/23. I reached out to customer service on 12/1/23 and was told that the check was being held until *** sends them the proof of termination date. I was told it would probably be best if I called JTS to let them know what was going on. I called JTS and they said that they sent them that information on 10/31/23. I called customer service back and they said that they were still waiting on that information. If their still waiting on receiving information that *** said that they had already sent them I don't see how this is going to be resolved. It should only take them a few minutes to get my termination date from JTS I don't understand why I am being asked to do the footwork.
            Read 12 More Complaints

            Customer Reviews

            7 Customer Reviews

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            Start a Review

            Most Recent Customer Review

            Sandeep D

            02/09/2024

            this company is very sketchy. I had a 401K with them. They locked it up and moved it to Transamerica and moved my investment from an index fund to "managed investments" without my permission. ( I lost 5 % because of this ). Then they said if you dont do anything, Transamerica will charge you **** % for the service. I looked at the investments they put me in, all Transamerica funds with **** % fees on top of the **** %When I tried to roll it over to another company they said that there was a problem with Transamerica platform, the money was not accessible and they could not say when they could do it. I called Transamerica and they said there was no problem and magically within a few hours the rollover process started.
            Read 6 More Customer Reviews

            Local BBB

            BBB serving the Heart of Texas

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