Reviews

This profile includes reviews for Whole Foods Market Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Whole Foods Market Inc has 159 locations, listed below.

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  Whole Foods Market Inc

  550 Bowie St Austin, TX 78703-4644

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  Whole Foods Market Inc

  3495 US 1 Princeton, NJ 08540

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  Whole Foods Market Inc

  1400 Glades Rd., #A Boca Raton, FL 33431

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  Whole Foods Market

  923 Houston Northcutt Blvd Mount Pleasant, SC 29464-3448

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  Whole Foods Market Inc

  6574 East Central Street Wichita, KS 67206

Review Details

• Review fromapostle p

  Date: 09/06/2024

  1 star
  I am writing to report difficulties I experienced while trying to obtain a refund at Whole Foods (WFM). On 8/24/24 at 6pm, I purchased a pack of organic strawberries at the ************* WFM (********************************) and refrigerated them immediately. On 8/27 I opened the pack and found that they were molded and rotting, seemingly from the bottom. I have to make arrangements for rides to shop, so I knew that I could not immediately return them, and it is impractical to try to store moldy produce. So, on 8/28, I contacted WFM to ask for assistance with a refund. I was issued a case# ref:!00DF00gR7X.!5004u033ONzH:ref. I was advised via email to provide pictures and receipt and that the refund would be credited back to the tender(s) used. I did so and on 8/29 was denied a refund because EBT was a part of the payment. WFM demanded that I return the rotting produce to the store. I advised that I discarded the moldy, smelly rotting produce once they acknowledged receipt of the requested pictures. I asked that they issue the $5.99 refund to the Mastercard also used at the time pf purchase. WFM refused to do so or otherwise facilitate a refund, stating "We are unable to process a refund back to your Master Card since the amount balance is insufficient. EBT purchases must be refunded at the store." This response makes no sense. What does my MC "balance" have to do with a refund? Further, WFM has no idea what my MC "balance" is anyway! I requested to be contacted by a supervisor. My request has been ignored. I have repeatedly reiterated this request in 24 hour intervals, and, to date, WFM has refused to respond. It is apparent that WFM deems customers who use EBT as second class consumers who are unworthy of the respect, courtesy and conveniences afforded to those who don't use EBT. It is unconscionable that they refuse to compensate consumers to whom they sell moldy produce. It is also unacceptable that *** deliberately refuses to respond to a supervisor request.

• Review fromLisa S

  Date: 08/15/2024

  1 star
  Dont apply especially if your African American and live in ************* Ive applied for this job over ********************************************************************** this they dont want African Americans working for they company I got a strange email from them about moving on I wish I can post it here but attention African Americans move on to some place else cause whole foods dont want us near

• Review fromCandice B

  Date: 07/20/2024

  2 stars
  What I did not like with this grocery shopping experience at Whole Foods on Friday July 19th. That the female cashier was very rude. I said hello she did not speak back, I said thank you as I was leaving she did not even speak. I bagged my own groceries which I have no problem, I guess I was taking too long to organize my groceries and the one bag of groceries that she bagged she just threw my items in there sloppy. I did not know this cashier she was of a Indian or Pakistan descent. But what baffled me was the customers in front of me, which was a Caucasian man the cashier was smiling, she greeted him and thank him for coming to Whole Foods she did not greet me, when I spoke to her. She did not speak at all she didn't even tell me my total I had to look on the screen credit machine. Then as I was leaving it was another man behind me and she greeted him and was speaking to him and smiling so I don't know if she has a problem with African American women but her disposition was very nasty to me. I'm not sure what her nasty disposition was but she was very rude and that deterred my opinion of Whole Foods. I absolutely cannot believe the treatment I received it on Friday July 19th I will be posting this on social media and I will post this on a ****** review this was insane.

• Review fromSILVER P.

  Date: 06/29/2024

  1 star
  Whole Foods Market advertised the first 90 days of a subscription for home delivery of groceries FREE.. This was on a big yellow banner on the Amazon website. So I decided to have groceries delivered from this market, since delivery for the first 90 days was free. It took me to a page to choose the credit card to use for when the 90 days was over (I thought.) There was actually no information on the page at all, except a list of the credit cards I had on file with them, in order for me to choose which one to use for the remainder of the subscription. I chose one and it immediately CHARGED ME $10.75 TO MY BANK for a supposedly "free" subscription. I spent more than half an hour on the phone with them. The Amazon people had me call Whole Foods and Whole Foods just said no you have to call Amazon, then Amazon told me AGAIN to call Whole Foods. The last Amazon agent refused to let me speak to a supervisor and tried to convince me that charging me money for a subscription for something that was supposed to be FREE made complete sense! I wonder how stupid they think we are, really? I finally GAVE UP and called my bank to dispute the charge and spent a LOT of needless time on the phone. I am ordering groceries from someone else and will never shop Whole Foods again. They are WAAAAY too expensive as it is, and now that I have been CONNED by them into paying for a "free" subscription, I will never trust them not to cheat me in some other way.

• Review fromAlesha D

  Date: 06/17/2024

  1 star
  I recently visited your store on June 17, at the Whole Foods in ************, ********, for the advertised 12 oysters for $12 deal for Prime Members. I was told I needed to order 24 hours in advance to have them shucked, which was not stated in the advertisement. The employee slammed down the oysters when I asked them to be shucked. Additionally, the store manager was rude and unprofessional when I brought this up. Please ensure all conditions are clear in future ads and address the staff's behavior.

• Review fromGage M

  Date: 05/13/2024

  1 star
  Spoiled food everywhere. Hateful employees in the front and back of house as well as a few true creeps. Store management let's sexual predators and pedophiles roam free because they're too lazy to hire more people. False promises and price gouging galore. They shouldn't call themselves "America's healthiest grocery store" when that is factually wrong. There is as much junk in this store as any other and shoppers are better off going almost anywhere else and taking the time to learn about what goes into their food. Don't support this evil Amazon run sweat shop. Save your money and start a garden instead. Happy shopping! Also the address for this store is now ********************************************************************.

• Review fromLeah R

  Date: 04/29/2024

  1 star
  The business engages in passive-aggressive behaviors towards colored consumers. For example, they have the security following you around the store while you shop! Usually, the security is ***** feet away! It is absolutely ridiculous! Imagine you are going in to do your groceries and you are stepping into a hostile environment! I kid you not people! The store is equipped with cameras so there is no need for this! If someone takes something they will know! Its getting really old. I think, I may start looking into an attorney! The shopping narrative has to change for wholefoods real soon! The best part is I have proof of what I am describing in my review today!!! Hopefully, all the employees at this business that is engaging in this behavior have personal insurance to protect themselves from any potential lawsuits!

• Review fromAndrew B

  Date: 04/17/2024

  1 star
  I went to WF after not going for a couple years. Hasnt improved one bit. The snack/packaged food selection is still largely a joke, isnt even worth looking at. Their selection looks visually different than an average grocery store, but its surface-level only. For the prepared foods, theyre still leaning on junk ingredients in roughly 90-95% of their selection. Soy-based ingredients (in 2024, really), yeast extract, wine/champagne-based ingredients, xanthan gum, unspecified spices, all can be found in abundance throughout their entire prepared foods and hot bar/salad bar section. Still no ingredient lists at their behind the counter prepared foods section. Surely it would be no better. Their cheese pizza is still the only one that they manage to make without leaning on some obvious form of garbage, and like all of their prepared foods, its not even very good. Just unskilled people behind the whole operation. Kind of unfortunate, because a legitimate commercialized chain-style co-op thats lead by intelligent, skilled people (and thats not to say that all, or even most co-ops meet that standard - but many do) would really be a blessing. This chain is basically a fake co-op, designed by out of touch people, intended as a cash grab. They target people who like to think theyre discerning about what they eat. Trader Joes XL. Can you guys really not do better than this, with the resources you have at your disposal?

• Review fromROBERT S

  Date: 04/14/2024

  1 star
  THE PERSON (******) AT SELF CHECKOUT WAS RUDE AND NOT HELPFUL TOWARDS AN ELDERLY PERSON.

• Review fromBarbara M

  Date: 04/13/2024

  1 star
  The worst - overpriced - bad quality - horrible management. They all smile and talk sweetly while providing inferior customer service. There was absolutely no customer service. Just platitudes. Would NEVER shop here again. Their business model is ripping off its customers. Purchased clothing items which I needed to return. Did not have a receipt - but I had a record from my Credit Card, I paid using Apple Pay and Whole Foods/Amazon had a list of items I had purchased with the clothing items, clothing was not worn and all tags were attached. But they would not even give me store credit. I'm stuck with these useless garments. I spend hundreds and hundreds of dollars at Amazon every year. They tried to tell me Whole Foods had nothing to do with Amazon. Liars and thieves.