Complaints

This profile includes complaints for Linebarger Goggan Blair & Sampson, LLP's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Linebarger Goggan Blair & Sampson, LLP has 41 locations, listed below.

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• 

  Linebarger Goggan Blair & Sampson, LLP

  2700 Via Fortuna Ste 500 Austin, TX 78746-7998

  
• 

  Linebarger Goggan Blair & Sampson, LLP

  1501 Northwood Blvd Corsicana, TX 75110-1044

  
• 

  Linebarger Goggan Blair & Sampson, LLP

  1301 E 8th St Ste 200 Odessa, TX 79761-4728

  
• 

  Linebarger Goggan Blair & Sampson, LLP

  6 Harris St Newburyport, MA 01950

• 

  Linebarger Goggan Blair & Sampson, LLP

  PO Box 90128 Harrisburg, PA 17109

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/26/2022

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a notice from this from indicating that I had unpaid ************* The letter stated that this was the second notice - I never received a "first" notice.The letter indicates that I had received two toll violations dated 6/4/2021. My vehicle was not driven from May to October of 2021, so I believe this notice to be fraudulent. I have attempted to contact this firm over a dozen times to no avail. Every time I call I get an automated message that says to call back during normal business hours, even when I am calling within the time frame given.I have sent an email to every email address I can find for this firm asking them to produce evidence of the violation. I just want this to go away. I know that it is not a valid claim. I want to stop receiving collection notices for a debt that is not mine.

  

  Business Response

  Date: 07/28/2022

  I am responding to the consumer complaint filed with your office by ***************************.  Ms.  Keenans complaint regards an account for unpaid tolls and fees owed to our client, the ******** ********** of ************** (DelDOT).
  
  On June 4, 2021, DelDOT recorded two toll violations incurred with ************ license plate ****************** to ****************.  Both notices of violation (0010651501-1 &0010651502-1) were sent out on July 20, 2021 in the amount of $50.50 each,which included the $.50 toll and $50.00 in fees. Final notices (0010651501-2 & 0010651502-2) were sent on September 2, 2021, in the amount of $88.00 each, which included the original notice amount, and an additional $37.50 in fees. The notices were properly mailed to the address provided by the ********** of ***** Vehicles (DMV); ****************************************************************; Please note that the addresses used for these mailed notices are based on DMV records and it is the responsibility of the registered owner to keep the address up to date.
  
  When no response was received to these notices, the account was referred to the firm on January 25, 2022.  A letter was mailed on January 31, 2022, in the amount of $176.00 and a second letter was mailed on March, 9, 2022.  The firm obtained a probable new address for ****************;328 **********************************************************, and letters were mailed on April 20, 2022 and June 4, 2022.  No response was ever received by the firm.
  
  Upon receipt of this complaint, we reviewed the account with the client.  Per DelDOT, the debt is valid.  DelDOT has included invoices and images for ****************.  The current balance due of $176.00 remains due and owing.  Please note that the firm does not credit report on behalf of any of its clients.
  
  Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.   In the event additional information is desired or necessary, please let us know.

  Customer Answer

  Date: 07/29/2022

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Regards,
  
  ***************************

• Initial Complaint

  Date:07/21/2022

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In June 2022 I received a 'Notice of Unpaid ************* related to an alleged toll violation from July 5, 2017. This violation represents a $4 toll that now amounts to $91.50 after additional surcharges and fees. I was never notified of this toll violation prior to receiving the letter from Linebarger Goggan Blair & Sampson, LLP, despite residing at the same address from 2016 to 2021. There is no proof provided of the violation and when I searched the Violation ID in the DelDOT system the system did not return a violation fitting the information provided. Seeking dismissal of this notice.

  

  Business Response

  Date: 07/25/2022

  On July 5, 2017, DelDOT recorded a toll violation incurred with ******** license plate *******, registered to **************.  A notice of violation (0006089845-1) was sent out on August 21, 2017 in the amount of $54.00, which included the $4.00 toll and $50.00 in fees. A final notice (0006089845-2) was sent on October 2, 2017 in the amount of $91.50, which included the original notice amount, and an additional $37.50 in fees. The notices were properly mailed to the address provided by the ******** **************************** (MVA); *****************************************************************************; Please note that the addresses used for these mailed notices are based on MVA records and it is the responsibility of the registered owner to keep the address up to date.
  
  When no response was received to these notices, the account was referred to the firm on September 23, 2021.  A letter was mailed on October 19, 2021, in the amount of $91.50.  The firm obtained a probable new address for ************** as ****************************************************, and a second letter was mailed on June 11, 2022.  No response was ever received by the firm.
  
  Upon receipt of this complaint, we reviewed the account with the client.  Per DelDOT, the debt is valid.  DelDOT has included invoices and images for **************.  The current balance due of $91.50 remains due and owing.  
  
  Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.   In the event additional information is desired or necessary, please let us know.

  Customer Answer

  Date: 07/26/2022

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Regards,
  
  *********************

• Initial Complaint

  Date:07/19/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This is July 2022 and I received a letter from ***&S about ALLEGED toll violations from 2020- over 2 years ago. Knowing that I stay on top of things like this....I called out of curiosity because I had not received ANY previous notices about these violations. I told the woman I didnt want to give her any info-since THEY seem to know about ME and told her it must be a scam , since she was UNABLE to tell me anything about my "violations" from my name and phone number.

  

  Business Response

  Date: 07/20/2022

  I am responding to the consumer complaint filed with your office by *************************.  **************** complaint regards an account for unpaid tolls and fees owed to our client, the ******************************** (PTC).
  
  On August 30, 2020, PTC recorded two toll violations incurred by a vehicle with ************ license plate *******, registered to ****************. PTC mailed multiple violation invoices.  A past due invoice (104940936-2) was sent on November 2, 2020, in the amount of $15.30, the toll balance, and $5.00 in fees.  **************** made a $7.00 credit card payment on January 8, 2021.  The invoices were mailed to the address provided by the ********** of ***** Vehicles (DMV); ***********, PO Box ****, ************,**, 18350. 
  
  When no further response was received, a $20.00 Collection Fee was added, and the account was referred to the firm for collection on March 24, 2022.  The Firm mailed a letter on June 10, 2022, in the amount of $28.30. 
  
  Upon receipt of this complaint, we reviewed the account with the client.  Per PCT, this debt is valid.   PCT has included an invoice and image for ****************.  The balance of $28.30 remains due and owing.
  
  Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.   In the event additional information is desired or necessary, please let us know.

• Initial Complaint

  Date:07/19/2022

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a Notice of Delinquent Toll Violations and Fees letter from Linebarger Goggan Blair & Sampson, LLP. I thought the notice was a fraudulent effort to get money from me. The reason I believed this, was because the violations were from the *******************, and i have never been to ********** nor received any toll violation notices from ** E-ZPass, nor have i have been associated with a the License Plate and vehicle tied to the toll violation. After finally finding the information on ** E-Zpass I found that there is a *********************** registered in the *********** at *********************************************************************************. My complaint is that Linebarger negligently found my name in ************ where i have not resided since ****. They then found my residence in **** and sent me this letter. It is complete negligence that they tied this violation to the wrong individual across the country. i have a 100% clean driving and financial record. My time is very valuable and I do not need this undue burden placed on me trying to get this resolved. I am seeking $240 Linebarger for my time to resolve their negligent handling of this violation. There also needs to be more regulations placed on these companies handling the ****** systems. This is the second time i have had citations issued from other states that i have never been to. My current drivers license number is **** DL No *********. The only states I have had registered vehicles are ************ and Iowa. I have faxed a dispute to Linebarger

  

  Business Response

  Date: 07/19/2022

  I am responding to the consumer complaint filed with your office by ***********************.  ****************** complaint regards an account for unpaid tolls and fees owed to our client, the ***************************** (NJTA)
  
  Upon receipt of this complaint, we reviewed the account with NJTA. After review, it has been determined that ****************** received the letter in error. ***************************, residing at **************************************************************** not the individual we are attempting to locate. His address has been removed from our files.
  
  Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.   In the event additional information is desired or necessary, please let us know.

  Customer Answer

  Date: 07/20/2022

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Regards,
  
  ***********************

• Initial Complaint

  Date:07/18/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I just received a letter from Linebarger Goggan Blair & Sampson, LLP stating that I owe the Commonwealth of ************ $702.36 for an overpayment of welfare. First, I no longer reside in the *********************, second; when I did, I never received any welfare. They also state that they have made previous attempts to contact me regarding this issue, however, this is the first correspondence I have ever received. I will be contacting the welfare department in ************ to discuss this matter as well.

  

  Business Response

  Date: 07/18/2022

  We are in receipt of your complaint in this matter.    You allege that you never received an overpayment and that you will be communicating directly with the agency at the Commonwealth of ************.    We will also communicate directly with our client to obtain confirmation of the obligation.     There is no better way for you to obtain information that communicating directly with the agency which you advise you will do.    In the event you are unable to obtain information from the agency to resolve your inquiry,please contact us directly.   We are always happy to provide professional and courteous service to assist you.

• Initial Complaint

  Date:07/15/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I bought a car from a dealership the dealer put plates on the car 6 months later i get a **** from driveERT saying i owe a toll **** for ********* river tunnel knowing i hadnt been in that part of the state i live 150 miles from there,i checked the tags and registration they did not match up,one number different in the tag and registration so i go to DMV tell them what happened they give me new plates and registration and put a note on the site saying what happened a few months later get a letter from DMV saying they could not renew my plates until i contacted DriveERT i got a letter from Linebarger Goggan *********************************************** LLP a **** for ****** dollars i call them to explain what happened they told me to send in what evidence i had so i did picture of the plate on my car at the time and my new registration told them again what happened,2 months go by i hear nothing from them so yesterday I call them again only to get the same runaround they said my case hadnt been reviewed yet i said its been 2 months i need plates for my car she didnt know how long it would take or how many cases were in front of me if I had went thru the tunnel i would pay the **** but it wasnt me DMV doesnt just give you new tags and registration for nothing my car is sitting in the driveway paying taxes and insurance on it and cant drive it for something i had nothing to do with anything you could do to help me would be appreciated thank you ps I never seen any photos of the tag supposedly was me

  

  Business Response

  Date: 07/21/2022

  I am responding to the consumer complaint filed with your office by ***********************.  Mr. ******* complaint regards an account for unpaid tolls and fees owed to our client, the ********* River Tunnels (ERT).
  
  Between October 5, 2020 and December 21, 2020, vehicles with ******** license plates ******* and *******, registered to ***********************,incurred toll violations on the ********* River Tunnels toll lanes.  ERT mailed a statement (**********) on November 9, 2020 in the amount of $9.23 for the toll.  On December 14, 2020, a second statement (**********) was sent in the amount of $34.23, the toll, including a $25.00 late fee.  A third statement (**********) was sent on January 19, 2021 in the amount of $47.16, the previous statement amount, including a $9.23 credit, and $22.16 in new charges.  Another statement (**********) was sent on February 26, 2021, in the amount of $47.16, the previous amount.  A statement (**********) was sent on April 4, 2021, also in the previous amount.  A final statement (**********) was sent on May 11, 2021, in the amount of $97.16, which included a fee of $50.00. The statements were mailed to the address ERT received from the ********** of ***** Vehicles (DMV); **************************************************************************************** the notices remained unresolved beyond the due dates, ERT added a $50.00 collection fee and referred the violations to the firm.  A letter was mailed to **************** on May 5, 2021, in the amount of $147.16, and a second letter was sent on June 30, 2021. The firm continuously tried to reach **************** and a new address; *************************************************, was acquired.  A third letter was mailed on May 20, 2022.
  
  Upon receipt of this complaint, we reviewed the account with the client.  Per ERT, it has been confirmed that **************** is responsible for these charges.  ERT has included invoices and images for ****************.As a courtesy, ERT will offer him a settlement.  Mr. ******* current balance is $147.16, ERT will bring the balance down to $103.84.  The current balance due of $103.84 remains due and owing.
  
  Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.   In the event additional information is desired or necessary, please let us know.

• Initial Complaint

  Date:07/12/2022

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have received MULTIPLE notices in the mail from the law firm Linebarger, Goggan, Blair, and Sampson LLP regarding unpaid parking fines. At first I just ignored them as a potential mistake, but they just keep sending them, the amount higher each time. It says it is from Miami-Dade County in ******* from September 7, 2019, vehicle tag 708YBC for the amount of $54.60. The citation number listed is #********.I can assure you 100% that this is a fraudulent charge for several reasons: we didn't even own the car listed in 2019 and we have NEVER been to *******, which would make it pretty hard to get a parking violation! I have tried calling and have never successfully gotten to talk to anyone after being put on eternal hold. I was planning on just ignoring this citation yet again, but decided to check to see if this was a common practice with the law firm, and it seems that it is. Please check in to this and you will also find that we are not responsible for this fee. Like I said, can't get a parking violation having NEVER been in the ****************! Thank you.

  

  Business Response

  Date: 07/22/2022

  Mr. Fellowes:

  
  On behalf of Linebarger Goggan Blair & Sampson, LLP (Firm), *************** to the recent complaint number ******** issued by the BBB in regards to our firms collection efforts on behalf of the Clerk of the Court for Miami-Dade County, ** (Clerk) for Parking Citation No. 44317869.

  
  We reviewed the case upon receipt of the complaint and put the case in a stop work status. The complaint alleges the fees increased with each letter and the citation is fraudulent. We reviewed the file and determined the fees have remained unchanged since the Clerk gave us the file. Additionally, we determined the plate number may have been incorrectly entered on the citation. As such, we have removed your name and address from the citation.

  
  I hope this is enough to satisfy your inquiry. Should you have any further questions, please do not hesitate to contact me at ************.

  
  Best Regards,
  **************

  Customer Answer

  Date: 07/22/2022

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Regards,
  
  ********* Fellowes

• Initial Complaint

  Date:07/12/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I owe the State of ******** a tax debt for 2012and 2014 . I was put on a payment plant in 2019 until now. So I pay $50.00 a month since about 2019I believe. Okay in October of 2021 I owe my last ****** I sent them 56,55,50and50 around October. I thought I was done but they change their address and the money orders did not make it to them. In February they contact me and said I still owe this money which I know I sent it to them. What happen is they change their address without notifying me unti February of 2022. Then I stop payment on the money orders and resume send payments to !inebarger. So farI sent them 50,56,and 50 dollars for a total $156.00 . For some reason Linebarger is charging me a extra $25.00 for interest which I dont agree since they change their address without notifying me

  

  Business Response

  Date: 07/20/2022

  Dear ********************:
  
  On behalf of Linebarger Goggan Blair & Sampson, LLP (Firm), I am responding to your complaint received from the Better Business Bureau (BBB).  The complaint alleges that you are being charged an extra $25.00 for interest that you do not owe.
  
  Upon receipt of your complaint, we investigated this matter.  Our law firm has been retained to represent the State of ******** ********** of ******* (IDOR) for the collection of outstanding individual income tax.  IDOR referred your accounts to our office on 5/15/2019 and 4/24/2020.  The referral occurred after unsuccessful attempts by IDOR to collect an outstanding individual income tax liability for the 2012 and 2014 tax years.
  
  On 3/11/2022, you spoke with a representative from our office regarding three money order payments that had not yet been processed.  You were advised that the mailing address had been updated and as such, none of money orders had been received.  A payment received on 6/14/2022 was returned due to a stop payment.  At that time you incurred a $25.00 NSF fee which remains due and owing in addition to the outstanding tax liability.  
  
  I hope that I have addressed your concerns.  You should contact our office to remit payment at **************. 
  
  Sincerely,
  
  
  **********************************
  Managing Partner                                                         
  

• Initial Complaint

  Date:07/11/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a notice dated 18Jun22 for tolls and fees assessed by ******** DOT in December 2015, of which I was never previously notified, and for a car which I no longer own. I contest these fees because 1) I contend I was not the driver of the vehicle, 2) I know the vehicle had an associated EZ-Pass transponder and any tolls would have been assessed through that account, and 3) $500 of fees have been assessed on tolls of originally $26 that I was never notified I was required to pay and would have gladly paid at the time. Linebarger has not provided any substantiation (pictures, video) to accompany the allegation, and DelDot is similarly unable to direct me to a resource to obtain any proof or record of the toll violation. Without substantiation, I do not believe I am liable. I'm happy to pay $26 in tolls but this is clearly a lack of accountability on the part of DelDOT in failing to notify the users of its roadways when they are suspected of an infraction and probably the reason they recently offered a period of amnesty covering 6 years of violations- and no I did not receive a notification of that offer, either.

  

  Business Response

  Date: 07/14/2022

  
  I am responding to the consumer complaint filed with your office by *************************.  **************** complaint regards an account for unpaid tolls and fees owed to our client, the ******** ********** of ************** (DelDOT).
  Between October 23, 2015 and December 29, 2015, a **** Expedition with ******** license plate ****************** to *************************, incurred 8 toll violations on the ******** toll lanes.  DelDOT mailed Notices of Toll Violations, #********** and #**********,on January 8, 2016, with Final Notices sent February 18, 2016.  Notices #**********, #**********, #**********, and #**********, were sent January 16,2016, with Final Notices sent February 26, 2016.  Notices #********** and #**********, were sent January 23, 2016, with Final Notices sent March 4,2016.  The notices were properly mailed to the address DelDOT received from the ******** ********** of ***** Vehicles (DMV); *********************************************************************; Please note that the addresses used for these mailed notices are based on DMV records and it is the responsibility of the registered owner to keep the address up to date.
  
  As the notices remained unresolved beyond the due dates,DelDOT referred the violations to the firm on September 23, 2021.  A letter in the amount of $526.00 was mailed to ************** on October 15, 2021. The firm was able to locate a new address; **************************************************************************** January 21, 2022, and a second letter was mailed on June 18, 2022. The firm continuously attempted to contact ************** to resolve this debt. No response was ever received by the firm.
  
  Upon receipt of this complaint, we reviewed the account with the client, DelDOT.  Per DelDOT, between November 2015 and January 2017,************** received a total of 15 violations. All violations were mailed to the same address provided by the ** DMV database. ************** paid the 7 violations that occurred in 2016 and 2017 through DelDOTs prior collection agency. All of the attached violations, which have been provided by DelDOT, at the request of **************, occurred in 2015.  For 4 of these 8 transactions,the transponder was able to be read, and reported a negative account balance occurred at the time of travel.  The charges on this account are valid.  The current balance due of $526.00 remains due and owing. Please note that the firm does not credit report on behalf of any of its clients.
  
  Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.   In the event additional information is desired or necessary, please let us know.

• Initial Complaint

  Date:07/11/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  No warnings. Threatening letter from lawyers. I think its bogus.

  

  Business Response

  Date: 07/14/2022

  I am responding to the consumer complaint filed with your office by Ms. ******************************** ********************** complaint regards an account for unpaid tolls and fees owed to our client, the ******************************.
  
  Unfortunately, the account ******************** is referring to is not in her name. We would need authorization from the account holder to discuss any further details. If ******************** is the ***** of ******** or the Executor of Estate, we would need the proper documentations in order to disclose any information.
  
  Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.