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Average of 51 Customer Reviews
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Review fromRuth C
Date: 03/23/2025
1 starRuth C
Date: 03/23/2025
We have been scammed! We purchased Xbox game pass codes through woot.com. When we tried to activate them we received an error that they are region locked. When looking online at the item there is no indication that these are region specific. We are trying to get our back but we are past the 30 refund. We highly advise not to order from woot and we are skeptical that we will not receive a refund. Woot.com is a scam.
Woot.com
Date: 03/26/2025
Hello,We are unable to locate your order with this information . Please provide use with your order number and we can assist you further.Review fromKristina M
Date: 03/19/2025
1 starKristina M
Date: 03/19/2025
Ordered a tv 3 times..and each time they declare they cant fulfill order after 2 or more weeks and refundYET the tv remains on their site to order!Woot.com
Date: 03/21/2025
Hello,We are unable to locate your orders with this information. Please provide us with your order numbers and we can assist you further.Kristina M
Date: 03/26/2025
Order # ******** 1/26/25 Order # ******** 2/18/25 Order # ******** 3/12/25Review fromN. S.
Date: 02/13/2025
1 starN. S.
Date: 02/13/2025
If I could give it negative stars I would. Sold digital Xbox codes were not as advertised 1 worked the rest do not work in *****************. Since its after the 90 day window they will not return. In fact I had the same problem below and was told they are not interested in fixing it. Firstly, please accept my sincere apologies for all the inconvenience caused to you regarding your ******** is never our intention to cause inconvenience to our valued customers.Unfortunately, since this order is older than 90 days, it puts the item out of the replacement or returnable window.I wish I could help, but unfortunately, due to restrictions and limitations, we can't refund or accept return of this item.Woot Limited Warranty is valid for 90 days.?I'm very sorry that we weren't able to meet your expectations this time around.Should there be any further concerns, please get back to us and we will be happy to helpWoot.com
Date: 02/17/2025
Hello,We apologize for the issue with your Xbox Game Pass codes. We are currently working with our supplier for resolution on the region locked issue. Please check your email for an update regarding the refund for your defective codes.N. S.
Date: 02/23/2025
They have looked into the issue and were unable to fix that particular issue I appreciate them looking into that to see if they could fix it then when they could not fix it issued a quick refundReview fromGW S
Date: 02/12/2025
1 starGW S
Date: 02/12/2025
Woot sold me a NEW Apple 7 watch that wouldnt charge out of the box. Contacted ***** support only to learn the watch was either used or refurbished based on its serial number. Next, contacted ********************** to issue me a full refund. They sent a return label with ***. The watch was received back in ***** a week ago and still no refund. Total scam. Contacting ********** next to handle matters. Saved all my receipts and correspondences. First and last time Ill ever order from this companyzero stars.Woot.com
Date: 02/12/2025
Hello,We are unable to locate your order with this information. Please provide us with your order number and we can assist you further.Review fromYavuz C
Date: 02/07/2025
1 starYavuz C
Date: 02/07/2025
Ordered an Renewed Apple Watch Ultra. Nothing was renewed about it, the speaker was not working at all out of the box. So it was not even tested before sold. I returned it but it's been over 10 days now since return was delivered, still awaiting for a refund. It will be my first and last order. Do not trust just because it is an *************** Order ********Woot.com
Date: 02/10/2025
After reviewing your order, a full refund was issued on 2/7/25. If you are not seeing this reflected in your account, then you will need to contact your bank or Amazon Pay directly.Review fromR. L.
Date: 01/29/2025
1 starR. L.
Date: 01/29/2025
Ordered Game Pass codes in Sep/Oct and figured I'd just use them as I wanted since Game Pass codes don't expire. I try to use the codes in January after I completed programs and had free time only to find out that Woot sold me codes there were region locked and unusable in *****************. I contacted customer service and they told me basically too bad, it was outside the return window. So Woot is in the business of selling goods that can't be used in the areas they're selling in. It's such a shady practice. All I asked for were new codes to make good on the sales and they don't respond. I can't in good conscience recommend a company that does business in this way. Woot's position is to sell something they shouldn't have and if the customer doesn't find out until after a return/exchange window (that isn't even shown anywhere), then s**** the customer it's their problem and ********************** denies all responsibility. I'd love to hear from their leadership if that's the way they want to do business. It's flat out just not ethical.Woot.com
Date: 02/04/2025
Hello,There was an inventory issue with our supplier that impacted some units of the Game Pass codes. We are working with our supplier to fix the issue. Replacements have been created and you should receive an email notification that contains your replacement codes.R. L.
Date: 02/11/2025
Hi, thank you for your response and attention. I haven't received any replacement codes yet, but will await them. There were 9 codes of concern between my orders. Please let me know if there is any information you need from me.R. L.
Date: 02/21/2025
Hi, I still have not received replacement codes. Is this still being addressed for resolution?Review fromAnne M
Date: 01/18/2025
1 starAnne M
Date: 01/18/2025
Woot has good products with great prices. I ordered an item, waited, delivery date past, emailed twice with no response, two disconnected calls. I contacted ****** Pay who let me know it had been "lost". My tracking number with Woot was inoperable so ****** had to track it. Woot never let me know that I would not receive my order. I just called a third time with the number provided on BBB and was disconnected yet again. A company not to be trusted or affiliated with.Woot.com
Date: 01/21/2025
During The Holiday Return season or **************** phone line is unavailable due to high volumes. Your two initial emails were received by us on 1/17; we responded on 1/18 stating that we had created a replacement for the lost item. The replacement is currently out for delivery today, 1/21. If you are not seeing our email responses, please make sure to check your spam/junk folder.Review fromGin C
Date: 01/10/2025
1 starGin C
Date: 01/10/2025
************. Order a new keyboard from them. Received a used item.( opened sealed outside. Missing parts inside. ****** return label was on the box.) contact customer service for the replacement or refund. no response at all. Contact the Credit card for the dispute. Please check the reviews before you buy anything from woot.Woot.com
Date: 01/13/2025
Hello,We are unable to locate your order with this information. Please provide us with your order number and we can assist you further.Review fromAaron L
Date: 12/20/2024
1 starAaron L
Date: 12/20/2024
Ordered a Xbox GAMEPASS card on 12/5/2024 , expected delivery 12/17/2024. Still no card , no tracking information, no nothing . Tried emailing them 3 separate times now and still no reply. I just want my money or my product!! Will never order from them again and will tell everyone to stay away from this fake companyWoot.com
Date: 12/23/2024
Hello,As stated in the item listing, the tracking number that is emailed to you after purchase is the activation code. You will not receive a physical shipment. We have resent the activation code to the email address associated with your order. If you are not seeing our messages, please make sure to check your spam/junk folder.Review fromLaXavier T
Date: 12/18/2024
1 starLaXavier T
Date: 12/18/2024
If I could give a zero rating I would! My experience w/ woot has been the worst customer experience I have had w/ any business. My order #******** which was advertised as (NEW) Beats Studio3 Wireless ANC Over-Ear Headphones w/ *****'s one year manufacture warranty were actually falsely advertised because woot is NOT an authorized reseller of ***** products. After contacting woot on multiple occasions and even beginning a legal dispute w/ the company they continued to refuse to honor their falsely advertised warranty despite *****'s verification that the warranty period began 6 months prior to my purchase when woot originally acquired the headphones. I highly encourage all consumers who are debating on weather to purchase any product from woot NOT to. You will be satisfied that you saved your time, money, and emotional well being from the aggravation that is sure to follow your purchase. Woot is years removed from being a reputable online retailer and seeks only to coerce unsuspecting customers into purchasing "affordably discounted" products w/ features that are being intentionally misrepresented to earn a profit.Woot.com
Date: 12/19/2024
Hello,Per the email request that was sent you on 11/1/24, we need to serial number for the Beats headphones in order to update the warranty with the manufacturer. We have not received any communication from you since this email was sent.
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