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            Business ProfileCoServ Electric

            Electric Companies

            Contact Information

            7701 S Stemmons Fwy

            Corinth, TX 76210-1842

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            Email this Business
            (940) 321-7800

            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            44 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 87

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers electric and natural gas distribution utilities.

            Business Details

            Location of This Business
            7701 S Stemmons Fwy, Corinth, TX 76210-1842
            Email this Business
            BBB File Opened:
            10/2/2003
            Years in Business:
            87
            Business Started:
            1/1/1937
            Business Started Locally:
            5/8/1937
            Business Incorporated:
            5/8/1937
            Type of Entity:
            Corporation
            Alternate Business Name
            • Denton County Electric Cooperative, Inc
            Business Management
            • Sandy Ramos
            Contact Information

            Principal

            • Sandy Ramos

            Customer Contact

            • Sandy Ramos
            Additional Contact Information

            Fax Numbers

            • (940) 270-6640
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            44 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/28/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            This complaint is filed to request recent non service related fees by C.S., inlcuding late, NSF, etc They denied prior request to waive , the fees mainly occured due to their site having technical issues not being able to update bank info, them not being online via chat during business hours to provide service, etc.This is first request and shoould be granted credit ALL fees in last ************************** addtional measures may ensue.
            Read More
            Read 43 More Complaints

            Customer Reviews

            9 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            DL L

            09/07/2023

            I have notice that during the peak season August or September my bill is sky rocket high, and I can't understand why. This bill cycle for Aug 1st - Aug 31st I was out of town for 36 days on business and everything in the house shut down except for a porch light during that time and my bill is ****** unbelievable this is with out any lights being used or AC since the house was empty at this time. Then the customer service rep stated that the usage spike up Aug 10th on a empty house lol. Some funny business is going on, and it is bad because it is nothing a customer can do about it because they are the only electric company service this area and I believe that is why they are charging people what they want to charge them. After August and September the bill goes down about half or more. Something is not right nor fair with this company. Last year August I was charge over 400 dollars and when I say this is a single home and a single person living in the home with no kids or animals unbelievable.

            CoServ Electric Response

            09/08/2023

            CoServ is a not-for-profit Electric Cooperative and our goal is to provide safe and reliable energy at a fair price to all our Members. As of September 2023, The ************************* of ***** resource, powertochoose.org, shows an average of just over **** cents per kilowatt-hour for a 12-month contract based on ***** kilowatt-hours. CoServ's electric rate for the same ***** kilowatt-hours is ***** cents per kilowatt-hour. And we will always only charge you for the energy you use at your home. We're here to help you find ways to save money on your energy bill, too. You can book an energy assessment, review energy savings tips, and learn how to monitor your usage at CoServ.com/EnergySaving. If you'd like to discuss your concerns, please reach out. CoServ.com/ContactUs.
            Read 8 More Customer Reviews

            Local BBB

            BBB serving North Central Texas

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