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Find a Location

Titan Fence & Supply Co. has 1 locations, listed below.

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    Business ProfileforTitan Fence & Supply Co.

    Fence Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/10/2004

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Titan Fence specializes in fence design and installation for residential and commercial purposes, proudly serving in the Dallas/Fort Worth DFW area. Our experienced designers, installation team and sales support staff are knowledgeable in all manners regarding fencing and fence installation.

    Products & Services

    Wood fences, Iron fences, Automatic Gates.

    Business Details

    Location of This Business
    301 S Highway 377, Crossroads, TX 76227-2511
    BBB File Opened:
    9/8/2003
    Years in Business:
    24
    Business Started:
    5/1/2000
    Business Started Locally:
    5/1/2000
    Business Incorporated:
    12/30/2003
    Accredited Since:
    11/10/2004
    Type of Entity:
    Corporation
    Alternate Business Name
    • Sorensen Industries, Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Mr. Jeff Sorensen, C.E.O. & President
    • Ms. Cindy Osborne, Office Manager
    Contact Information

    Principal

    • Mr. Jeff Sorensen, C.E.O. & President

    Customer Contact

    • Mr. Jeff Sorensen, C.E.O. & President
    • Ms. Cindy Osborne, Office Manager
    Additional Contact Information

    Fax Numbers

    • (940) 365-9952
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/19/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    On or about July 14 2022 I contracted with Titan Fence to obtain permitting and then installation of a fence on our church property. Titan fence applied for the permits form the city and the permit was denied due to city setback policies. Upon denial of the permit by the City of Garland Titan Fence began claiming they had purchased the fence material required for the project and demanded that we purchase the fence from them. At no time did we ask or agree to Titan fence purchasing the material BEFORE City permitting was approved. For a professional fence company to make such a huge mistake is unprofessional and not at all the fault of the consumer. Titan fence then began harassing members of our staff with threatening email invoices and finally began sending certified mail demand payment of $20,180. Titan fence has performed no work on the property and had no authorization from our organization to purchase any material before obtaining a valid permit from the city. It appears that Titan fence is merely trying to bully and take advantage of a community church. We did not agree to or approve the very poor business decision to purchase material BEFORE THE CITY GAVE APPROVAL for the project. We demand Titan fence cease all contact with our organization, including threatening email and postal mail.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tom P

    5 stars

    08/24/2023

    We have utilized Titan Fence several times for our fencing requirements. The best part is when we encounter a weather event, or just age against our fence that neighbors start asking about "Who installed our fence?" since it does "stand up" above the rest in quality!!! Currently, in this new house/subdivision - we had Titan ready to go again when we purchased the house. Install went flawlessly and was thoroughly impressed. Even the individuals at the office are a joy to deal with!!! Keep up the great work Titan!!! **********

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