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          On Point Contracting, Inc. has 1 locations, listed below.

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            Business ProfileOn Point Contracting, Inc.

            Remodel Contractors
            BBB accredited business

            Contact Information

            11115 Mills Rd Ste 120

            Cypress, TX 77429-3037

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            Email this Business
            (832) 966-7000

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            Customer Reviews

            2.14/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 1/20/2023

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company specializes in remodeling, woodworking, decks and patios.

            Business Details

            Location of This Business
            11115 Mills Rd Ste 120, Cypress, TX 77429-3037
            Email this Business
            BBB File Opened:
            6/1/2020
            Years in Business:
            4
            Business Started:
            11/27/2019
            Accredited Since:
            1/20/2023
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • On Point Woodwork & Remodeling, Inc.
            Business Management
            • Mr. Toni Abou Nakoul, Owner
            Contact Information

            Principal

            • Mr. Toni Abou Nakoul, Owner

            Customer Contact

            • Mr. Toni Abou Nakoul, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/15/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Plumber came to my house on 5/3 to clear a clogged drain line. The technician broke a cast iron drain line trying to clean it out. After the technician left the hallway flooded with rusty water and damaged the carpet and possibly the interior of the walls. He came back on Friday 5/8 to install a “clean out”, cut the wall open and informed me that the cast iron drain line was cracked (after he serviced it). I asked for a supervisor to come as I was traveling for work the following week and they set an appointment for 5/15. The supervisor never showed up, no call, they are not answering my calls or emails and are refusing to address the damage they caused. The company has not provided me with their certificate of insurance or a resolution for the damage they caused to my home.
            Read More
            Read 1 More Complaints

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Joanne G

            06/01/2024

            This company is a fraud taking advantage of people. They only want to sell and install new HVAC systems for thousands of $$$$. My home warranty provider sent them out and ON Point told them I had a leak in the coil (which would normally been covered) except that the OnPoint Tech said there was a missing air return part ( which now puts my claim in the denied category) . I got a second opinion from a more reputable HVAC company and they stated I have no missing parts, everything checked out and is working fine but that the coil should be replaced because of a leak. STAY AWAY FROM ONPOINT...all they want is your money! I have pictures of the unit and there is no missing parts according to HVAC tech of second company. Hopefully I can get my home warranty company to pay for the coil replacement....ON POINT put me in a very bad position with my home warranty company paying for the replacement coil, because of their submitting a report based upon a LIE!!! Do not Trust this Company. JG

            On Point Contracting, Inc. Response

            06/11/2024

            While we're certainly sorry your home warranty did not approve your claim it was their responsibility and not ours. Unfortunately, we see these types of unfortunate endings many times due to improper installations and missing parts on HVAC system. We do have pictures that show clearly that there was a missing air return plenum. And we do have to submit accurate report to the home warranty. But it is not on us to have the claim approved or denied.
            Read 6 More Customer Reviews

            Local BBB

            BBB of Greater Houston and South Texas

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