61 Customer Reviews
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Review from Lisa H
1 star01/01/2024
I have been waiting for my refund since July 2023. And they just keep telling me they have no update with *** on it. I know that *** doesn't take this long for a claim to be approveReview from Christopher C
5 stars10/21/2023
I received the phone. I thought I was getting a used phone, but it looked brand new. I've been using it for a week and I love it!
Phone Daddy Response
11/02/2023
We're delighted to hear that you received the phone and found it to be in such great condition! It's wonderful that it looked brand new, and we're even more thrilled to know that you've been enjoying using it. If you ever have more orders or any questions in the future, please feel free to reach out. We're here to ensure your satisfaction. Thank you for choosing us!Review from Daniel S
1 star10/11/2023
TERRIBLE. I pay money for their insurance which is advertised as a solution in 1-2 days. It has been months now, and they are now telling me it has been denied. A bunch of clowns working out here. Stay away!Phone Daddy Response
10/23/2023
We are truly sorry to hear about your negative experience with the shipping carrier. If this is regarding a recent order with us, we recommend contacting our customer service team. We're here to assist you and address any issues you may be facing. Thank you for bringing this to our attention.Review from Frank N
5 stars10/04/2023
I was extremely pleased with the fast shipping of my order. The phone I received was in impeccable condition and looked brand new. The combination of quick delivery and the excellent condition of the phone made my shopping experience truly outstanding.Phone Daddy Response
10/23/2023
We're absolutely delighted to hear about your outstanding shopping experience! Fast shipping, impeccable condition, and a phone that looks brand new it doesn't get much better than that!If you ever have more orders to place or any questions in the future, please feel free to reach out. We're here to ensure your continued satisfaction, and thank you for choosing Phone Daddy! Enjoy your phone!Review from Joe R
5 stars09/27/2023
Exactly as described and fast shipping. Sorry to hear that others had issues, but *** had nothing but a pair Ive experience so far, I even went back and ordered a 2nd phone and referred a few friends to do the same.Phone Daddy Response
10/02/2023
We are thrilled to hear about your positive experience with your purchase! It's great to know that the item arrived exactly as described and that you had a smooth and fast shipping experience.Your loyalty and referrals are greatly appreciated, and we're delighted to have you as a satisfied customer. If you ever have any more feedback or if there's anything else you'd like to share or inquire about, please feel free to do so. We're here to assist you!Review from Frank B
5 stars09/23/2023
***** messed up the 2 day shipping and I had to go pick it up from their depot to get it on time.Phone Daddy Response
10/02/2023
We are sorry to hear about the inconvenience you faced with *****'s shipping. It can be frustrating when delivery services don't meet their expected timelines.If you have any further concerns or if there's anything else you'd like to share or inquire about, please feel free to let us know. We're here to assist you with any questions or issues you may have!Review from sabine a
1 star09/16/2023
I bought 3 moto g power for boost mobile, one of the phone can't read the sim card, I am returning the phone, even though the phone is defective, I have to pay $14 for shipping fees. I will never buy anything from them again, terrible company to buy phone fromPhone Daddy Response
10/02/2023
We are sorry to hear about the trouble you've experienced with your purchase. When it comes to carriers, we always recommend customers to contact our customer service team. Providing the **** number is essential as it allows us to verify with the carrier if the device will be compatible before making a purchase.Regarding the shipping fee, if your order exceeds $100.00, we offer free shipping, and for orders below $100.00, we provide several shipping options. If you haven't already, we recommend reaching out to their customer support to discuss the situation. They might be able to assist you in resolving this matter more satisfactorily.If there's anything else you'd like to share or if you have any questions, please feel free to let me know. We're here to assist you!Review from Lillian H
4 stars08/27/2023
I returned the phone after discovering that it doesn't work with Boost carrier even though the description states that it only works with Boost carrier. The phone is **** ***** but the description was misleading and needs to be corrected. The phone was returned an I expect full refund.Phone Daddy Response
08/31/2023
We apologize for the inconvenience you've faced with the compatibility of the phone and Boost carrier. It's disappointing when a product doesn't match its description, and we understand your frustration. Your return has been duly noted, and we're committed to ensuring a smooth process for you. If you have any further questions or need assistance, please don't hesitate to reach out.Review from Dave C
1 star08/09/2023
Returned a phone because it wouldn't make phone calls. The mail lost the return and they won't refund me my money. I now have to get my credit card company involved. Terrible customer service just the same emails over and over. Buyer BewarePhone Daddy Response
08/18/2023
We sincerely regret the challenges you've encountered with your return and any subsequent communication missteps. Central to our ethos is a dedication to ensuring our customers enjoy a frictionless experience. To this end, we include direct links in our emails to effortlessly navigate users to the necessary information on our website. We recognize the unpredictability of mail services can be frustrating. Please know we are fully committed to assisting you in resolving this issue. It's imperative to mention that tracing the package requires your permission. For added peace of mind, we strongly recommend our customers utilize Order Protection, safeguarding against unforeseen delivery issues. We extend our apologies for any inconvenience caused, and please reach out should you require further support.Review from Kartik D
5 stars08/09/2023
Super Satisfied With My Purchase! Fast Shipping And Great Product As Described. Love It! Thank You PhoneDaddy.Com, You Guys Are The Best.Phone Daddy Response
08/18/2023
Thank you so much for your wonderful feedback! We're delighted to hear that you're satisfied with your purchase and our service. At PhoneDaddy.com, our goal is to ensure our customers receive quality products promptly. We truly appreciate your support and kind words. Enjoy your new product, and don't hesitate to reach out if you need anything in the future!
Customer Review Rating
4.34/5stars
Average of 61 Customer Reviews
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