Financing
American First Finance, LLCThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for American First Finance, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 689 Customer Reviews
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Review fromAshley W
Date: 04/06/2025
1 starAshley W
Date: 04/06/2025
This company is a SCAM!!! If I could leave 0 stars I would. The closer you get to paying off your loan the more money they add to it! Will never use them again. This last payment I made they only applied $16 to the loanAVOID THIS COMPANY AT ALL COSTS. THEY ARE PREDATORY LENDERS!American First Finance, LLC
Date: 04/08/2025
Thanks for being a valued customer, ****** *****. We would appreciate the opportunity to address this matter as your satisfaction is very important to us. Please contact ******************** at ************ and ask for a supervisor. We will assist you with your concern and any questions that you may have. We hope to hear from you soon.Review fromRichard H
Date: 04/05/2025
1 starRichard H
Date: 04/05/2025
When I purchased a couch and used first finace my payments were set with an automatic payment of $119 every 2 ******** one told me that it wasn't going to pay it off in the early payout window now I'll be charged triple for the couch which wasn't what I signed to pay for only the sale of the couch..I wasn't informed by american first finace now it will be going to collections and mess up my credit do to there lack of communication..American First Finance, LLC
Date: 04/07/2025
Thanks for being a valued customer, ******* *****. We would appreciate the opportunity to address this matter as your satisfaction is very important to us. Please contact ******************** at ************ and ask for a supervisor. We will assist you with your concern and any questions that you may have. We hope to hear from you soon.Review fromCarmen M
Date: 02/06/2025
1 starCarmen M
Date: 02/06/2025
Bad business because they have hidden Fees and never send you documents about your early payoffAmerican First Finance, LLC
Date: 02/07/2025
Hi, ******, thank you for your feedback. We are sorry to hear that you are dissatisfied with our product. Please contact us at ************ and we will assist you with your concerns and any questions that you may have. We hope to hear from you soon and look forward to having the opportunity to better meet your needs.Review fromLacy P
Date: 02/06/2025
1 starLacy P
Date: 02/06/2025
I cant believe that American Home Furniture works with this company. I purchased a couch and financed $1400, I made every payment on time and extra payments. My early buy-out was 12/17. I had one payment left beyond that but didnt realize that until I went to make that payment. They were insisting I owed $2751!!!!!! On top of the $1236 I already paid! I understand making a **** for the loan. But this is robbery. I then agreed to a settlement for an additional ****** and it is still showing I owe 1956!!! There is no customer service to speak of either. I owed $164 and I've since paid an additional $500. Im done giving them my money. If you were a legitimate company you would have real agents! If you were a reputable company you would take your reasonable cut and not s**** people over. You dont have a-lot of return business do you?American First Finance, LLC
Date: 02/07/2025
****, thank you for sharing your insights with us. Its hard for us to hear that you had a negative experience, as we strive to do our best to provide our customers with the best support possible. Please call us at ************** and ask for a supervisor so that we can further discuss this with you.Review fromEmma M
Date: 01/31/2025
1 starEmma M
Date: 01/31/2025
Don't use this company. Today was the last payment I had to make, but they modified the agreement to extend my lease without my knowledge, claiming that my contract ended on January 16, which is not true. They told me I had to pay within six months, so I made a payment that was double what I owed to settle it in under six months. I have now contacted my bank to deny any further payments to them. I have also contacted them and all they say oh well you have to pay it again nothing we can do it was on your contract. Its funny how the contract cant even be accessed. Please do not Use this company they will steal from you and lie about it.American First Finance, LLC
Date: 02/03/2025
**** ********, thank you for sharing your insights with us. Its hard for us to hear that you had a negative experience, as we strive to do our best to provide our customers with the best support possible. Please call us at ************** and ask for a supervisor so that we can further discuss this with you.Review fromShana F
Date: 01/24/2025
1 starShana F
Date: 01/24/2025
Predatory Lending at its finest!!!! DO NOT USE THIS COMPANY!!American First Finance, LLC
Date: 01/27/2025
Thanks for being a valued customer, ***** *******. We would appreciate the opportunity to address this matter as your satisfaction is very important to us. Please contact ******************** at ************ and ask for a supervisor. We will assist you with your concern and any questions that you may have. We hope to hear from you soon.Review fromSeitheach W
Date: 01/18/2025
1 starSeitheach W
Date: 01/18/2025
Scammers. They add weekly to the amount you owe. I had paid off my balance down to 1000 then they added 25 then another 25American First Finance, LLC
Date: 01/20/2025
Thanks for being a valued customer, ********* ******. We would appreciate the opportunity to address this matter as your satisfaction is very important to us. Please contact ******************** at ************ and ask for a supervisor. We will assist you with your concern and any questions that you may have. We hope to hear from you soon.Review fromSarah H
Date: 01/09/2025
1 starSarah H
Date: 01/09/2025
They are a SCAM! They were continually lowering my monthly payment to the minimum payment so I would not meet the early payoff date. I had to continually call them. They were charging 127% interest after the initial period which is illegal. Even when I went on the website to make the final payment before the cutoff expired their system would not allow it to be processed. They are predatory lenders and they should be in JAIL. Do not use them for ANYTHING.American First Finance, LLC
Date: 01/10/2025
Thanks for being a valued customer, ***** *******-evans . We would appreciate the opportunity to address this matter as your satisfaction is very important to us. Please contact ******************** at ************ and ask for a supervisor. We will assist you with your concern and any questions that you may have. We hope to hear from you soon.Review fromAlejandra G
Date: 12/10/2024
1 starAlejandra G
Date: 12/10/2024
********* ************** and its employees are the worst. They provide false information and expectations. They keep charging me illegally for a set of couches that I dont have in my possession. Not only that I asked the sales representative Ruele several times if I wouldnt be charged until I had the furniture delivered and stated yes. I take care of my credit and what this company is doing is illegal. They drafted money from my account and on top I got a *** fee. Which this company had not paid for. This is not my first time doing business with them but it will be the last.American First Finance, LLC
Date: 12/12/2024
Hi ********* ******, we set a high standard for ourselves to serve our customers, and were sorry to hear this was not met in your interaction with our business. We would like the opportunity to talk with you and investigate your feedback further. Please call us at ************** and ask for a supervisor. We would like to discuss this matter with you in more detail.Review fromTarina W
Date: 11/23/2024
1 starTarina W
Date: 11/23/2024
If I could give them zero stars because no one never returns my calls and Ive been calling and no one has contacted me nor resolved the issue. But sure continue to take moneyAmerican First Finance, LLC
Date: 11/25/2024
Hi ****** ********, we set a high standard for ourselves to serve our customers, and were sorry to hear this was not met in your interaction with our business. We would like the opportunity to talk with you and investigate your feedback further. Please call us at ************** and ask for a supervisor. We would like to discuss this matter with you in more detail.
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