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Find a Location

Northstar Protective Services has 1 locations, listed below.

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    Business ProfileforNorthstar Protective Services

    Security

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8500 N Stemmons Fwy Ste 6070, Dallas, TX 75247-3815
    BBB File Opened:
    7/18/2023
    Business Management
    • Chasity Wiley, Director of Human Resources
    • Chief Wiley, Owner
    Contact Information

    Customer Contact

    • Chasity Wiley, Director of Human Resources
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/09/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    North Star Protective Services owner assaulted my child and detained him for using his first amendment; freedom of speech. My oldest daughter was assaulted and shot at with a pellet gun. Instead of protecting her or handling the situation the security lied on my child and said camera measures are not needed for their security. They use that excuse to try to cover up their acts of why they detained my child. The owner first said my child was going to spit on him is why he detained him; i asked a logical question, if he WERE going to spit on you, what stopped him! If you are in front of him and you walked up to him and behind him WHAT STOPPED HIM FROM SPITTING? I called to make a complaint on the company and the same officer who detained my child pretended to be someone else and spoke to me in third person. As the conversation went on come to find out he was the one whom assaulted my child. He lies to cover up his actions as to why he detained my child so that he is not held accountable. He changes the story then to say well he threatened officers. Still cameras are not REQUIRED is what the security/owner told me. The security is wrong but are not required to wear camera footage to show this. But the apartment video footage shows my son being assaulted. He then says my son was fighting. There is video footage of my son being assaulted from behind; he was the victim; by another big child. The child whom was shooting the pellet gun at my daughter. My 12 year old son was upset and cursing because officers maced all the children and he was concerned for his sister because she was the one who was originally assaulted. North Star Protectives Services do not protect. They assault in over victims and bystanders. They have no special training. Just a quick buck.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Bre D.

    1 star

    06/17/2024

    Owner is crooked. Does not care about the well being of others. Only concerned about getting money and spending it on illegal things. Also files it on taxes under the business so that they can get a tax write off. Really crooked people.

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