Business ProfileforKineta Management Group

We met with a Kineta Solar salesman back in May of 2022 for an estimate. All documents requested were given and the estimate for 26 panels and cost of installation was $54,000.00. Part of the sales pitch is if we had a full electric bill while paying our solar payment that they would pay it. Days after we got the estimate, I got text messages from Kineta advising me we needed 2 additional panels but since they had confusion it would be a total cost to us of $55,400.00. The install was done and our system went live September of 2022. We were told once its live, our electric bills would be gone, except maybe one or two of just a few dollars in the winte, which we understood. I have had to pay my full electric bill almost every single month. December of 2022 my electric bill was $439.59 on top of $182.10 solar payment. I reached out to OGE, they suggested we do average billing to lessen our monthly bill. We have continued to get a full electric bill each month since. I have been reaching out to ****** (the ****** and *** at Kineta Solar since April of 2023. ****** responded to my initial email on 4/4/23 and stated I see that your system was PTO (permission to operate) within 90 days of your project being installed therefore, you shouldnt have had a full electric bill along with your solar payment. If that did happen, well take care of any double payments immediately. I sent him copies of my first 3 bills. Once sent, he stopped responding. *** sent 7 additional emails with bills and he has yet to rectify or respond. I put read receipt on them, and I have the email receipts showing he read them.