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          Greenville Chrysler Dodge Jeep RAM has 1 locations, listed below.

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            Business ProfileGreenville Chrysler Dodge Jeep RAM

            New Car Dealers

            Contact Information

            5401 Interstate Highway 30

            Greenville, TX 75402-7514

            Get Directions
            Visit Website
            (903) 454-0283

            Business hours

            8:00 AM - 8:00 PM
            Business Hours
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            5401 Interstate Highway 30, Greenville, TX 75402-7514
            BBB File Opened:
            8/20/2014
            Years in Business:
            10
            Business Started:
            3/26/2014
            Business Started Locally:
            3/26/2014
            Date of New Ownership:
            7/16/2014
            Business Incorporated:
            4/26/1985
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Greenville Chrysler
            • Greenville CHR LLC
            • Greenville Ram
            • Greenville Jeep
            • Greenville Dodge
            Hours of Operation

            Primary

            M:
            8:00 AM - 8:00 PM
            T:
            8:00 AM - 8:00 PM
            W:
            8:00 AM - 8:00 PM
            Th:
            8:00 AM - 8:00 PM
            F:
            8:00 AM - 8:00 PM
            Sa:
            8:00 AM - 8:00 PM
            Business Management
            • Mr. Chris Belmonte, General Manager
            • Mr. Thomas Quintana, Regional Vice President
            Contact Information

            Principal

            • Mr. Chris Belmonte, General Manager

            Customer Contact

            • Mr. Chris Belmonte, General Manager
            • Mr. Thomas Quintana, Regional Vice President
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/24/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I was also scammed into an extended warranty by this dealership. Please note that this is a shortened version of the email sent.On 06/15/2023, I visited Greenville CDJR to purchase a cash vehicle...A representative by the name, ***************************, was to go over the documents with me to finalize the purchase of the vehicle....While I was reviewing the documents, I noticed that the final purchase price of the vehicle was quoted to be $19,717.80. The vehicle itself was only $8,999 and I was paying a $3,000 down payment...I repeatedly asked ******* to explain the cost and he repeatedly told me it was just the cost to finance the vehicle over 60 months...In that moment ******* grabbed all the documents except for the first sheet which was showing only the total amounts...He was adamant that the total cost was just due to the finance charges. I asked him to draw up the forms again as though I was just going to purchase the car in cash. He refused to as his solution was to just keep drawing his explanation on a blank piece of paper and telling me that's what it will cost if I were to finance the vehicle for the entire 60 months...The sales representatives attempted to explain the charges but they also were not sure how...I then concluded that ********************* have failed to provide all of the documents...I informed ******* that I believe he failed to provide me with all of the sales documents...(he sent only the documents he must have known he excluded because no other documents were sent)...we requested for ******* to provide a cost break down over the telephone. It was at that moment the word "warranty" came into play...He then stated that he thought I wanted the warranty. The cancellation of the warranty was filed the same week of purchase but its been over 4 months and the funds have not been released and they are no longer responding.Thier license should be pulled! Consumers are being scammed out of thousands of dollars and it's being disguised as extended warranties!
            Read 9 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Elizabeth B

            10/03/2023

            It would have been nice if I could have purchased the vehicle that I really wanted at the price that was actually advertised! This was not the case with this dealership. What led us to the dealership was the fair price advertised. What led us out of the dealership was the last minute, undisclosed, add-on fee of $1000 plus other unsavory tactics. We were told that we had to pay the $1000 Certified Pre-Owned inspection fee (***). So here was an advertised Certified Pre-Owned inspected vehicle advertised which looked good at that price. The Certified Pre-Owned inspection checklist provided to us when we were actually ready to purchase had missing information. Nothing entered for "date inspected" as well as no information on who inspected it, nor a signature identifying who inspected it. Actually, it looked more like they quickly prepared the checklist before we arrived for the appointment even though the car had been sitting at their dealership for a month. Also, we told the sales person twice (once on the phone and then at the office) that we arranged our own financing at our bank. The first printed offer presented to us was for their own financing option, to which we said no. Salesperson disappears into the back office to consult with the manager. The second printed offer presented to us was their warranty offer, to which we said no. Salesperson disappears into the back office to consult with the manager yet again. The third printed offer presented to us was the $1000 *** fee which interestingly enough, was not on the first two offers!? To which we said no again. Salesperson disappears into the back office yet again with the manager. When we followed him into the manager's office and said "what's going on?". A team sitting around desks defensively indicated that if we did not pay the *** fee, we could not buy the car. Wow! We walked in, offered to pay their advertised price and we were declined the purchase opportunity. Who does that?
            Read 4 More Customer Reviews

            Local BBB

            BBB serving North Central Texas

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