Business ProfileforFitness Connection

I went to his location last month due to a business trip I had in Houston Texas. I was able to obtain a 5-day free pass online that I was excited to use since it was close to the hotel I was staying at. When I went and showed my pass, the lady in the front desk Brenda ***** and/or Cammuso ****** (name on receipt) told me it was invalid because I had to show a Texas ID to use it, which of course I didn’t have (I reside in GA and there are Fitness Connection gyms here as well!). I reviewed the pass once again and corroborated that nowhere in the 5-day pass that I collected online has this requirement noted. This makes the whole “deal” a false advertisement. Since I was already there, and due to that I had used ride share service I decided I would just work out. The lady told me I could use the gym for the week if I paid $50 dlls which I thought that it was an excessive amount since the most basic monthly fee doesn’t even surpass the $10 (it’s noted right in the entrance of the gym and also online). I paid the $50 because I didn’t have any other choice due to all the efforts I had made. I ended up going only two days since I wasn’t pleased with the treatment I received, and I just didn’t feel the whole transaction/communication was right. I’m very dissatisfied and I feel this lady took advantage of me. I am requesting a full refund. My receipt is very blurry since it has been in my purse, but this is the information noted: Receipt number 153551573 paid on 03/18/2024 at 7:41pm. Station 2302 ****** Cammuso sold by Brenda *****