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          Gillman Acura of North Houston has 1 locations, listed below.

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            Business ProfileGillman Acura of North Houston

            New Car Dealers

            Current Alerts For This Business

            Alert:
            The BBB received the following message from Team Gillman Dealerships. "Since we are no longer partnered with you, we will not be responding." Any complaints received will be closed No Response.

            Contact Information

            18002 I-45 N

            Houston, TX 77090-4912

            Visit Website
            Email this Business
            (281) 821-1100

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Overview

            This company specializes in the sale of new cars.

            Business Details

            Location of This Business
            18002 I-45 N, Houston, TX 77090-4912
            Email this Business
            BBB File Opened:
            2/13/1999
            Business Started Locally:
            11/1/1985
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Gillman North Inc.
            Business Management
            • Mr. Chris Gillman, Owner
            • Mr. Randy Khalaf
            Contact Information

            Principal

            • Mr. Chris Gillman, Owner
            • Mr. Randy Khalaf

            Customer Contact

            • Mr. Chris Gillman, Owner
            • Mr. Randy Khalaf
            • Ms. Leslie Clark, Executive Assistant
            Additional Contact Information

            Fax Numbers

            • (281) 821-7821
              Primary Fax

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/14/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            BBB unable to locate business
            I purchased a used vehicle from Acura and was told the vehicle was serviced by Acura's Service Department and all was good, I was never told that it had sludge in the engine. The car has been given me problems, so I took it to Infinity who told me the car has sludge in the engine as this was the last service report on it. Acura received the service report but never told me about it, which would have given me an honest opportunity to turn that vehicle down. I took the car to Acura once again to ask for assistance and an exchange since I was sold a vehicle under the pretense it was a good vehicle. When I arrived to Acura the car stopped and would not restart. Acura offered me nothing, even though this stills a financed balance of 20,000 remaining. They did not care that I was a middle class working human being asking for what is right and fair. The General Manager never called nor came to talk with me regarding this painful hardship they put me in.
            Read 8 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Chris H

            03/26/2023

            We went to buy a vehicle with a pre-approved loan from my local bank for $40,000. We agreed on a drive out price of $40K, but according to the dealership, my bank needed a new loan application and to re-run my credit. It was a Saturday, so I could not confirm whether this was true. When we met with finance, the price was increased by almost $1000. We wanted the truck, so we continued with the purchase. A few days later, I found out from my bank that they did not require a new loan application and the dealership had lied. Over three weeks later, my bank still does not show a loan. I’ve reached out to the dealership and they are now ghosting me. This dealership has no ethics.
            Read 1 More Customer Review

            Local BBB

            BBB of Greater Houston and South Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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