Business ProfileforKNS Solar, LLC

I had an original solar system on my roof and contacted the owner of KNS Solar, Mr Guy ****** to fix some panels that were not working. I also expressed interest in adding more panels and a backup battery system to further reduce my monthly electricity bills. KNS Solar helped design a system that met my needs and proposed consolidating the new and old system costs into one bill, and made it clear that I would not move forward with the new system if it was not possible to consolidate both the original solar system loan and the new one he would be installing for me, to which Guy said he could do. The new system was installed in December 2021, but Guy stated they did not receive the full payment from the loan company and offered to pay the monthly balance on the old solar panel bill until they received the full payment. However, I declined this offer. I followed up in February and March 2022 asking about the $30,000 check to pay off the old bill, but again Guy claimed they had not yet received payment from the loan company named Mosaic loans. I received a reply from KNS Solar's vice president stating he would coordinate with Guy and figure out why there was a disconnect with the payment. I discovered that I had been lied to about the money owed to me by the Mr ******. After confronting Guy, he admitted that he lied, but couldn't pay it all at once. He agreed to pay $5000 every two weeks starting in April 2022, but then delayed payments and blamed financial difficulties in the company. A new account manager named Sean Danley was hired and asked for more time to make extra money and start regular payments on August 1st. I agreed to a payment plan and explained that I don't want to keep reminding the them to pay me every month. I warned that if I have to continue reminding them, I will seek legal action as I have tried to work things out in a friendly manner. But till today all I have received is $7500 of the total $30,000 owed.