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Find a Location

Culligan of Houston has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Culligan of Houston

      5450 Guhn Rd Houston, TX 77040-6211

      BBB Accredited Business
    • Culligan of Houston

      111 Brazosport Blvd S Clute, TX 77531-4807

      BBB Accredited Business

    Business ProfileforCulligan of Houston

    Water Softener Supplies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/20/2012

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company specializes in bottled water products, water softener and filters, commercial reverse osmosis systems and drinking water systems.

    Business Details

    This is a multi-location business.

    Find a Location

    Culligan of Houston has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Culligan of Houston

        5450 Guhn Rd Houston, TX 77040-6211

        BBB Accredited Business
      • Culligan of Houston

        111 Brazosport Blvd S Clute, TX 77531-4807

        BBB Accredited Business
      Location of This Business
      5450 Guhn Rd, Houston, TX 77040-6211
      BBB File Opened:
      1/1/1973
      Years in Business:
      12
      Business Started:
      6/20/2012
      Business Started Locally:
      11/23/2016
      Accredited Since:
      6/20/2012
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • RS Water Holdings, LLC
      Contact Information

      Customer Contact

      • Ms. Jennifer Blacconeri, Office Manager
      • Mr. Ken Mace, Service Manager
      Additional Contact Information

      Fax Numbers

      • (713) 795-0715
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/25/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I receive a billing statement from this company every month for services not rendered. The last bill I received from them is for a service on May 10,2023 for salt and a filter. I was home all day and no one came here to deliver. My tanks are locked in my garage which notifies me each time it is opened. I also have security cameras that record motion and people hanging above the garage door. I had no recordings of Culligan that day. This has happened before and I called them about it. If this happens again I will cancel my service.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Glauber R

      1 star

      02/20/2023

      Seriously thinking about cancelling Culligan. A huge leak was caused by Culligan's system malfunctioning and they say they can only come to check on March the 8th (16 days from now). They also that that if I want them to come sooner, I need to pay $250 dollars per the first 30 minutes + I don't know how much more after 15 minutes...

      Culligan of Houston Response

      03/24/2023

      Our Service Management Team will be reaching out to Mr. ******* to help determine the cause of his Wi-fi issues. We are also asking for his cooperation in responding and willingness to speak to our Team via calls, as sometimes this is the quickest and best form of communication for our Techs in the field to help resolve his concerns. Thank you.

      Local BBB

      BBB of Greater Houston and South Texas

      BBB Reports On

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