Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Moxie Pest Control, LP has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMoxie Pest Control, LP

    Pest Control Services
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 192 Customer Reviews

    Customer Complaints

    241 complaints closed in last 3 years

    122 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/13/2013

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Moxie Pest Control, LP provides tailored services to combat spiders, bugs and other uninvited pests that live in your home.

    Products & Services

    Moxie provides a General Pest Control package that targets hundreds of common household pests. We offer additional tailored packages for termites, mosquitoes and additional pests based upon need.

    Business Details

    This is a multi-location business.

    Find a Location

    Moxie Pest Control, LP has 17 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      8304 Esters Blvd Ste 890, Irving, TX 75063-2209
      BBB File Opened:
      4/26/2013
      Years in Business:
      11
      Business Started:
      3/13/2013
      Business Started Locally:
      3/13/2013
      Business Incorporated:
      3/13/2013
      Accredited Since:
      5/13/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 12:00 PM
      Business Management
      • Mr. Timothy Headrick, Partner
      • Mr. Nick Ward, Complaint Manager
      Contact Information

      Principal

      • Mr. Steve Woeltge

      Customer Contact

      • Mr. Timothy Headrick, Partner
      • Mr. Jason J Walton, Partner
      • Mr. Garrett Wells, Office Manager
      • Ms. Kristen P Walton, Director
      • Mr. Nick Ward, Complaint Manager
      • Mr. Steve Woeltge
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      241 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/25/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I am writing to formally complain about the repeated and unsolicited visits from Moxie Pest Control sales representatives to my home, despite the presence of a clearly visible "No Soliciting" sign. These visits are a clear violation of my expressed wishes for privacy and non-interruption. As per San Clemente Municipal Code Section 5.12.090, it is unlawful for any person to solicit at a residence where a "No Soliciting" sign is posted. Specifically, the ordinance states: "No person shall solicit, peddle or canvass at any residence where the owner or occupant has posted a sign bearing the words 'No Soliciting' or words of similar import." Violation of this ordinance can result in fines up to $500 for each offense. I'd like this business to be fined.Despite my clear display of this sign, your representatives have rung my doorbell on 6/5, 6/24, and 6/25 of 2024 just this month. They have come before too I just don't have all the dates. These unwelcome visits have caused significant disruption and distress. As a consumer, I have the right to refuse unwanted solicitation, and I expect that right to be respected.
      Read More

      Customer Reviews

      192 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amari A

      1 star

      07/15/2024

      Had a visit from ***** with moxie pest control . Was unsure if I wanted to started the services unless o spoke to my husband. The sales guy offered to hold me an appointment slot by putting my card on file and told me he would contact me directly before he came to my house to confirm my appointment. I was fine with that . The next day He showed up 20min early before my appointment slot and knocked on my door . Saw i obviously wasnt home but continued to do services on my home any way when I explained to him Ill be home at 5:30-6oclock. My time slot appointment was for 5-7pm he showed up at 4:41 and started services with out calling or ****ing me like he said he would . I immediately called the company to dispute any charges and cancel any account that was made due to ***** not calling me or ****ing me like he said he would to make sure I was okay with them doing any service . After speaking with a representative that day I found out that ***** is not allowed to reach out to me via call or **** and that he shouldnt have told me that . I also found out that I would be paying 150$ every 3 months which ***** also did not make me aware of . He said the 150$ was a one time payment . Anyways a very helpful representative helped me out by canceling everything and telling me I owe nothing which was good to hear . but later that night at 8-8:30 Caleb **** my personal phone number asking why I canceled my services . When I did not respond he CALLED MY PHONE !!! . I ignored everything hoping to let it past but now **** is contacting me again constantly saying I owe 170$ after they already told me I owe nothing and now saying my account will go to collections. When they are the ones who miss communicated , false advertised, and even harassed me by calling me at 8:30 at night to question me about canceling. Highly unprofessional and I will not be paying that 170$ I will not go down with out a fight . This company is a scam !!!

      Local BBB

      BBB serving North Central Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.