Business ProfileforMoxie Pest Control, LP

In June I agreed to have the my insulation replaced because I was hearing noises in my attic. I went with Moxie because they said they would remove all insulation, seal any gaps and check any damage wiring on top of sanitizing for rodents. They agreed to wait a bit between the removal of the insulation and putting the new insulation in and set traps just in case any rodents were hiding.After the new insulation was put in I continued hearing noises in the attic. They said since a contractor was being sent to fix the attic door they broke they would have him check for any holes in the attic. Since I already had the insulation installed (15 inches) the contractor said it was almost impossible to see the holes and seal them from the inside. He found a huge hole by the roof. I struggled to get Moxie to cover it but after lots of calls and getting the salesman involved, they finally agreed to cover the costs of sealing it from the outside.Next morning (7/4) I am still hearing noises from the attic. I called the sales rep and he called someone (I believe he said his service manager), they said they wouldnt cover it. I dont understand why if the only reason I have anything in my attic is because the didnt seal everything as they had stated. The sales rep offered to pay for the trap if I would be willing place it upstairs myself. So I did. This morning (7/5) I am still hearing the noises so I decided to move the trap closer to the area where I can hear the noises instead where I had placed it (by the attic door).As I am walking through my attic I see they did not tighten anything, fix any holes, probably didnt check any wiring or any of the other things they were supposed to do. At this point I dont even know if they sanitized or anything else. I am livid. Im currently waiting for a response from the company. I am debating wether to get an attorney involved because I paid way more than what other companies quoted because the assured me the would seal everything.