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          Find a Location

          CiCi's Pizza - Corporate Office has 18 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • CiCi's Pizza - Corporate Office

              5601 Executive Dr STE 400 Irving, TX 75038-2508

            • CiCi's Pizza - Corporate Office

              2011 W Spring Creek Pkwy STE 1000 Plano, TX 75023-4258

            • CiCi's Pizza - Corporate Office

              3330 N Galloway Ave Mesquite, TX 75150-4728

            • CiCi's Pizza - Corporate Office

              4750 N Jupiter Rd STE 124 Garland, TX 75044-5860

            • CiCi's Pizza - Corporate Office

              5580 Preston Rd STE B-104 Frisco, TX 75034-9298

            Business ProfileCiCi's Pizza - Corporate Office

            Pizza
            Multi Location Business

            Contact Information

            5601 Executive Dr STE 400

            Irving, TX 75038-2508

            Get Directions
            Visit Website
            (972) 745-4200

            Customer Reviews

            1.45/5

            Average of 22 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            28 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            CiCi's Pizza - Corporate Office has 18 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • CiCi's Pizza - Corporate Office

                5601 Executive Dr STE 400 Irving, TX 75038-2508

              • CiCi's Pizza - Corporate Office

                2011 W Spring Creek Pkwy STE 1000 Plano, TX 75023-4258

              • CiCi's Pizza - Corporate Office

                3330 N Galloway Ave Mesquite, TX 75150-4728

              • CiCi's Pizza - Corporate Office

                4750 N Jupiter Rd STE 124 Garland, TX 75044-5860

              • CiCi's Pizza - Corporate Office

                5580 Preston Rd STE B-104 Frisco, TX 75034-9298

              Location of This Business
              5601 Executive Dr STE 400, Irving, TX 75038-2508
              BBB File Opened:
              9/11/2006
              Years in Business:
              21
              Business Started:
              1/1/2003
              Alternate Business Name
              • CICI's Pizza
              • Cici Enterprises, LP
              • Cici's Pizza #1
              • Cici's Pizza #10
              • Cici's Pizza #13
              • Cici's Pizza #17
              • Cici's Pizza #2
              • Cici's Pizza #747
              • Cici's Pizza #871
              • Cici's Pizza #879
              • Cici's Pizza #41
              • Cici's Pizza #14
              • Cici's Pizza #25
              • Cici's Pizza #49
              • Cici's Pizza #48
              • Cici's Pizza #9001
              • Cici's Pizza #780
              • Cici's Pizza #34
              • Cici's Pizza #40
              • Cici's Pizza #446
              • Cici's Pizza #886
              • Cici's Pizza #20
              • Cici's Pizza #890
              • Cici's Pizza #7011
              • Cici's Pizza #7012
              • Mucho Pizza Texas, LLC
              Business Management
              • Mr. Darin Harris, CEO
              • Mr. James Lebs, CFO
              Contact Information

              Principal

              • Mr. Darin Harris, CEO

              Customer Contact

              • Mr. Darin Harris, CEO
              • Mr. James Lebs, CFO
              • Mr. Tim Zimmerer, Secretary
              • Mr. Eadie Skelton, Office Administrator
              • Mr. Guillermo Perales, President
              • Mr. Anthony Schlemmer, VP of Operations
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              28 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/21/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I went with my family today to your McAllen location on ******* and the experience seemed like a health hazard. The were ceiling tiles missing due to mold and water was falling through on the floor and into trash bins. I tried to give them the benefit of the doubt cause my pregnant wife had been craving CiCis but the pizza was not your standard at all. I say it was a potential health hazard cause all this was happening by the pasta area I wasnt thinking and ate some. There was also only 4 staff members, the manager was working cashier cooking and washing dishes. He had a smile at all times but it was overall a horrible experience. I had heard a child mentioning the restroom was needing work cause it was clogged but they could go with short staff. I hope you can help them out cause I really do like your food just a shame this location has come to this.
              Read More
              Read 27 More Complaints

              Customer Reviews

              22 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Christopher P

              06/23/2024

              Myself, my wife and our daughter recently visited the CiCi's pizza at *********************************, **. My wife has a handicap. While placing an order we asked for a serving tray to assist her while carrying her food. The attendant said we don't use trays anymore. She had not interest in helping with our request. We could see the trays down the counter so we asked again. She went to get a tray the placed it far down the counter from all of us. After we walked 20 feet to get our tray, she tells her manager we were rude to her. Later the manager speaks to my wife at the buffet counter. Accuses her of being rude since she arrived and if she does it again she will be banned for life. We lost our appetite and will never be back. My wife is handicapped and was treated terribly.

              CiCi's Pizza - Corporate Office Response

              06/24/2024

              MESSAGE FOR BBB: This concern should be attached to the location at **********************************************************************. Thank you MESSAGE FOR THE ****** Thank you for taking the time to voice your concerns. We apologize that your visit was below standard and want to make sure that your concerns are heard by the correct party. We have documented your concern and forwarded it to the operator of the location you visited. Once the owner is made aware of your concern, they will contact you directly.
              Read 21 More Customer Reviews

              Local BBB

              BBB serving North Central Texas

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