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Complaint Details
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Initial Complaint
06/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Garage floor was expoxyed in March 2022 and now there are spots of the flooring that are faded looking . I called the company on numerous occasions to try and schedule repairs since I live primarily in Florida and would have to work out dates to be there for the repairs. No one has yet called and confirmed a date with me to get this done.
Business response
08/10/2022
Business Response /* (1000, 5, 2022/06/30) */ Contact Name and Title: ****** ****** Owner Contact Phone: 214-907-1047 Contact Email: [email protected] I have spoken with Mr. ****** and offered him the date of July 1 for his repairs. He said this is not a good time for him. Since we no longer do business in South Carolina, I told him I would let him know when I have a crew going back after July 1. We always stand behind our warranty and intend to repair this floor. I will try to reach out to him again and let him know that I will get this repaired as soon as possible.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.