Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

MicroPCService LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMicroPCService LLC

    Computer Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/13/2018

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Web Designing and Development. Technical Support and Services.

    Business Details

    Location of This Business
    2118 Martin Luther King Blvd, Palestine, TX 75803-7920
    BBB File Opened:
    2/28/2018
    Years in Business:
    7
    Business Started:
    2/16/2017
    Business Started Locally:
    2/16/2017
    Business Incorporated:
    1/24/2018
    Accredited Since:
    3/13/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Kerry Lynn Harkey, Owner
    Contact Information

    Principal

    • Mr. Kerry Lynn Harkey, Owner

    Customer Contact

    • Mr. Kerry Lynn Harkey, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    24 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/12/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased Norton computer protection on 2-24-23 that was supposed to be good for 2 years. I thought I was buying it from ****** but it turned out to be a sham company Micro PC LLC *************.) Tech support ************. ****** worked for 1 year then said my subscription had expired. I have left messages with Micro PC to get my additional year of Norton coverage that I PAID for, but no return call. And the guy that answers the Micro PC number now, says they do not sell ******. It is a sham/scam company! I am writing this on 6-12-24.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jerry S

    1 star

    09/13/2023

    I renewed my service contract with **************** on May 19 of this year for $299.99 for three years. Today I tried to contact them at their toll free number xxx-xxx-xxxx but the phone has been disconnected. I tried calling the home office number of xxx-xxx-xxxx but it also is disconnected. I tried calling the other listed number at xxx-xxx-xxxx but it is also not in service at this time. It appears that there is a scam of some sort.

    MicroPCService LLC Response

    09/15/2023

    Dear ***** ,

    We've looked into your concerns and appreciate you reaching out. It appears there was some confusion regarding our contact information.

    We've successfully connected with you and resolved the misunderstanding. **************** is fully operational and here to assist you.

    Should you have more questions or need further assistance, please feel free to reach out to us directly.

    Thank you for your feedback and understanding.

    Sincerely,
    ****************

    Local BBB

    BBB Serving Central East Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.