ComplaintsforLockhart, Morris & Montgomery, Inc.
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Complaint Details
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Initial Complaint
10/20/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
The company reported two accounts to the credit reporting agencies, for collections. I have no delinquent account with this nor any other company that I am aware. I have received no prior communications from this agency. I would like copies of any and all contracts, agreements, or invoices in which I have agreed to services (or products, etc...) received. I would also like a line by line accounting of the charges reported to the credit reporting agency. Most importantly, I would like this report to be removed from my credit record.Business response
10/25/2021
Contact Name and Title: ***************************
Contact Phone: **********
Contact Email: ****************************
Lockhart, ************************************************* is a third-party debt collector.
Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, we will be closing and returning the account to our client as a courtesy to the consumer. Any negative information submitted to the credit bureaus will be removed with our next update.
Should the consumer require additional assistance, they are urged to contact our Vice President of Operations, ***************************, at ************.Initial Complaint
10/08/2021
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Lockhart charged 2 account on my credit report on July 29, 2021 that I have no knowledge of. To this day, I have never received a single piece of mail, a single phone call or any communication from this alleged agency. They have caused my credit score to plummet over 30 points. They are ruining my credit and I need them to remove those accounts.Business response
12/01/2021
Business Response /* (1000, 5, 2021/10/11) */ Contact Name and Title: Brian V******* Contact Phone: 8558617078 Contact Email: bv*******@lmmcollections.com Lockhart, Morris & Montgomery Inc is a third-party debt collector. Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, we will be closing and returning the account to our client as a courtesy to the consumer. Any negative information submitted to the credit bureaus will be removed with our next update. Should the consumer require additional assistance, they are urged to contact our Vice President of Operations, Brian V*******, at 855-861-7078. Consumer Response /* (2000, 7, 2021/10/12) */ (The consumer indicated he/she ACCEPTED the response from the business.)
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Customer Complaints Summary
303 total complaints in the last 3 years.
145 complaints closed in the last 12 months.