Customer ReviewsforLasting Impressions Landscape
10 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from RC R
5 stars04/10/2024
Lasting lmperssions did a terrific job.*********************** keep us informed.The job went great. Design was better than expected. Thanks guysReview from Amy U
5 stars11/17/2023
The most professional and compassionate company Ive ever hired. They do great work fast and i will be hiring them again for all my landscaping projects.Review from Cher I
5 stars10/26/2023
I found *************** from a ****** search. I liked how the pictures of his projects looked. We met with him and his vision of how he could improve the look of our yard lined up with ours. The final product is awesome and looks just like the design concept he did for us. He was present most days on site and he was laser focused on the work when he was there. We had no problems with him. He is knowledgeable about landscaping and I would say a perfectionist. If he felt a plant was planted inches off balance with plants around it, he moved it. I like that type of attention to detail. In our opinion he was a great choice for our project.Review from Tammie H
5 stars08/29/2023
****** and his team do a great job of identifying the problem and fixing it promptly. Hes fair, honest and reliable. We will continue to call him for all our landscape lightning needs!Review from Patricia M
5 stars08/05/2023
What a beautiful job. I was impressed with their knowledge and speed of work. Front and back flower beds done in one day. They completely removed and replaced all the plants and grass. They are very honest and hard working even in the hottest of ***** summer days. I can highly recommend ****** and his team for any project you might have.Review from Robert C
3 stars10/07/2022
3.5 of 5 - subject to change* to a full 5 if... ******'s prompt attention was nice, his design was beautiful (see the wonderful concepts he provided with proposal) and competitively priced and they implemented right away; crew was courteous. Project manager was his son Kaleb - nice young man. One little gem magnolia (of six) didn't make it, some seasonal flowers couldn't withstand August but everything else is good. The original proposal (which I paid for in full prior to project completion) included a water feature, pump and installation of same, which we later decided to purchase elsewhere -- there were also a few items in the proposal that weren't actually delivered -- and the magnolia was to be a "warranty" issue and replaced... so all in all I overpaid by about $3000 for the project, but again, that's my fault for paying in advance of completion. There was going to be a 'phase 2' and we were going to get the $3000 credited towards that job but my family unexpectedly ran into some financial difficulties and decided to hold off. We were supposed to get a full cash refund on that overpayment, reassuring ****** said "we'll take care of you", one day I heard he was "an hour away", later that evening, after he didn't show up, I began to worry so called to check if he was ok and received a message "have to call you tomorrow, at dinner with family" (I thought odd since he'd said he was on his way to my home to give me the much needed refund). We never got word plans had changed, but "family first for sure" I thought Later in the week when I reached out he messaged "sorry in a meeting I'll have to call you later" -- and that happened again later; now I can't reach him at all. My family really needed the money for a tough spot we're in this week, but oh well, due to paying in advance and since I'm now not getting anyReview from Sta C
5 stars10/05/2022
******'s design of our landscape was excellent, many neighbors have commented that we have the prettiest property in the neighborhood.Lasting Impressions Landscape Response
10/07/2022
Thank you so much for taking the time to review us. It was a pleasure to work with y'all.
Harold J**** Owner Lasting Impressions LandscapeCustomer Response
10/07/2022
Hope you're well ******, lost track of you after you'd said you were headed over with the refund for the overpayment of almost $3,000.00 (materials paid for but weren't delivered/installed - plus all we'd agreed on 8/29) - can't seem to reach you now. Really put us in a tough spot. You've got the address, please expedite - thanks.Review from Joanna W
1 star08/01/2022
Stay far away from Lasting Impressions, Cutting for a Cure and LI Services. They are all owned by Harold J****. He changes the names hoping his reputation will not follow him.
I hired his company to add on to an existing retaining wall, build a smaller retaining wall in another area bring in topsoil and plant grass. The wall they added on already had the drain holes installed. LI was supposed to put in the drainage stones and a barrier to keep the dirt from washing out through the drainpipes. They lied and did not do this. Now the sand I paid for that was brought in, to level the yard is flowing out of the drainage pipes. The second retaining wall they built has no drainage holes and is lower in one area causing water to stand. The water is coming through the mortar that holds the stones in place. The mortar is being washed away. The grass that was brought in was supposed to be shade tolerant Saint Augustine. It is not and is a mixture of two different grasses. Looks like Bermuda. The grass also sat on the crates for over three days before being installed. I have been hand watering the grass every morning and evening hoping to revive it. It is not going to survive. When installing a drain from my gutter downspout, they busted my sprinkler line in two places. They were supposed to check the irrigation system once everything was done in the back yard to make sure everything was receiving the water needed. They did not do this. They knew they hit the sprinkler line and just covered it up and went away. I have contacted them several times about the issues. I was told that they were very busy and would get back to me when they could. I have since found out they are on vacation. They took the money and did not finish. I did not do my due diligence and check this company out fully. Had I not been blinded by the pretty website showing jobs they "claim" to have done, I would have seen all the negative reviews about Harold J**** and his company.Review from Mauricio M
5 stars02/18/2022
It's not easy to put into words the what, how, when, and how the owner and workers make you feel. The What, starts by u presenting Ideas and they either matched it as close as possible or improve on it in a way that you start tearing because of what you see once the job is done. Your body, mind, and soul falls in-love with the work they do; The how and when, things are so insane around our time and they manage to do impossible time frames which adds to your heart wanting more, workers come to work and at the time they have fun doing it. The owner and his worker... in simple words are passionate about what they do. Great people to work with. You would thing they like a family and are living their dream job.They not just doing it for you but also as if they were moving in themselves. Satisfaction is not just guarantee is something set on stone. Conclusions, this is the type of company I would hired all year long in a perfect world. Furthermore i wish I could add pictures. Thank you long lasting impressions... for job WELL DONE.Lasting Impressions Landscape Response
02/27/2022
*********
Let me start by saying, I love you guys. It was our absolute pleasure working with the both of you. This review is exactly how we want each and every client of ours to feel after their project is completed. I'm so thankful that you took the time to send an extremely thoughtful review for us.
People like you are the reason we continue to have passion in our work.
My Team at Lasting Impressions thanks you sir.
Thank you,
Harold ***** OwnerReview from Pat W
5 stars07/19/2021
I would definitely recommend Lasting Impressions Landscape. We described an idea we had for our front and side yard and they put together a plan so much better than we could have imagined. They listened to what what we wanted. Everyone is so professional and courteous. They do high quality work. With landscapers being so busy right now it was wonderful they payed attention to us.Lasting Impressions Landscape Response
07/27/2021
Thank you to the ******* family, for the opportunity and for allowing us to use our imagination. We truly enjoyed the experience as well. If you need anything, have any questions regarding anything on the outside of your home, we are always here to help.
Have a blessed day,
Harold ***** Owner
Customer Review Rating
Average of 10 Customer Reviews
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